From the Mar. 04, 2002 Issue of Fortune magazine:
"..FORTUNE's Most Admired seem to perform their best when the heat is on,
consistently delivering to shareholders, customers and employees.."
(Taken from: http://www.fortune.com/lists/mostadmired/attribute_8.html)
In terms of Quality of products/services TOP TEN companies are:
1 New York Times
2 Intel
3 Philip Morris
4 Medtronic
5 United Parcel Service
6 American Express
7 Texas Instruments
8 Minnesota Mining & Mfg.
9 Applied Materials
10 Caterpillar
There is a separate article in the Wall Street Journal By Ronald Alsop
entitled "Companies' Reputations Depend On Service They Give Customers" (dated
January 16, 2002). This article highlights the 'corporate reputation survey'
conducted by Harris Interactive Inc., an online market-research firm. The
website is:
http://webreprints.djreprints.com/00000000000000000024690002.html
It goes on to say "..Exemplary service gave a boost to companies such as FedEx
Corp., United Parcel Service Inc., Hewlett-Packard Co. and Target Corp.."
Corporate leaders with the highest ranking in six different categories (namely;
emotional appeal, social responsibility, financial performance, vision &
leadership, products & services and workplace environment) have been listed.
In terms of Products and Services,
Johnson & Johnson
3M
Sony
Intel
Hewlett-Packard
rank the highest (85 to 83 on a scale of 1 to 100). |
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