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Q: Web Conferencing services for Mac & PC ( Answered 4 out of 5 stars,   0 Comments )
Question  
Subject: Web Conferencing services for Mac & PC
Category: Computers > Internet
Asked by: sross-ga
List Price: $20.00
Posted: 31 May 2002 18:44 PDT
Expires: 07 Jun 2002 18:44 PDT
Question ID: 20014
I'm evaluating "Web Conferencing" services, such as HorizonLive,
WebEx, Placeware, Pixion, and Genesys.   I need products that work on
both PCs and Macs.  A secondary priority is products that have some
"accessibility/special needs" features (for use by blind or hearing
impaired people).

Please give me at least one good service besides those listed above,
which works on both Mac and PC.  Also, give me some reviews about
these products written within the past 6 months.  Any clues about the
"accessibility" of such services would be great.
Answer  
Subject: Re: Web Conferencing services for Mac & PC
Answered By: missy-ga on 31 May 2002 20:09 PDT
Rated:4 out of 5 stars
 
Hi there!

In February of 2001, Astound Conference Center
(http://www.astoundcorp.com) was C-Net's Editor's Choice in the
"Presentations in cyberspace" category.  The most recent available
review is the detailed review here, complete with download links:

[ http://home.cnet.com/internet/0-3784-8-4730302-4.html ]

You might find this bit of the review of interest:

"[...]since the whole conference operates within a Java applet, it's
platform-independent, so Mac participants can log in to your
conference without a problem. If you do encounter any difficulties
with your Web conference, however, Astound offers an extensive online
FAQ and technical support by e-mail or a toll-free phone number that
operates from 8 a.m. to 8 p.m. ET weekdays."

For an in-depth view of this service, you can access the company's
white paper through ITWorld Canada - it's 21 pages in .PDF format, so
you'll need Acrobat Reader installed:

Astound Conference Center 3.0 Architecture
http://itworldcanada.bitpipe.com/data/detail?id=985980273_100&type=RES&x=897001737

SpartaCom offers platform independent web conferencing through their
Linktivity service:

Linktivity
[ http://www.linktivity.com ]

You can also find a rather large listing of web conferencing services
through ConferZone:

ConferZone - Web Conferencing
[ http://www.conferzone.com/vendor/webconf.html ]

You also asked for reviews for the other services you named:

**Genysys
C-Net Review - Genesys Meeting Center
[ http://www.cnet.com/software/0-3227891-8-8254522-11.html ]

WebSeminarian - Genesys Meeting Center Blends Web + Audio
[ http://www.webseminarian.com/reviews/Genesys.html ] (undated)

**Horizon Live
WebSeminarian - Horizon Live
[ http://www.webseminarian.com/reviews/HorizonLive.html ] (undated)

**WebEx
WebSeminarian - WebEx Roundup
[ http://www.webseminarian.com/reviews/WebEx.html ] (undated)

WebSeminarian - WebEx Update
[ http://www.webseminarian.com/reviews/WebExUpdate.html ] (undated)

**Placeware

WebSeminarian - Placeware release 4.0 Preview
[ http://www.webseminarian.com/reviews/Placeware40.html ] (undated)

**Pixion
No recent review found, but white papers can be read at ITWorld
Canada:

Pixion Whitepapers
http://itworldcanada.bitpipe.com/data/detail?id=969971695_131&type=ORG&x=986543939

...and a brief description of Pixion's PictureTalk conferencing
solution in a press release here:

"PictureTalk 3.7 Offers New Features for Superior Quality and Ease of
Use with its Web-Based Presentation Technology"
[ http://www.businesswire.com/cgi-bin/f_headline.cgi?bw.121301/213470203
]


**A note on WebSeminarian Reviews:  Though the reviews are undated
individually, the WebSeminarian site (http://www.webseminarian.com) is
updated on a regular basis.  The most recent update was May 6th, 2001.
 The site claims to offer "the most up to date" reviews of web
conferencing services, and does not keep an extensive archive
available.  It is my understanding that all reviews on the site were
written in 2002.

Although it's a little older, the Survey of Collaborative Internet
Technologies, which discusses the similarities, differences and
complications of collaborative (conferencing) software, might be of
some interest to you:

A Survey of Collaborative Internet Technologies - 1998
[ http://www.idrc.ca/unganisha/document/collab/ ]

I hope this helps you find the information you need.  Please let me
know if I can be of further assistance.

Warm regards,
missy-ga

Clarification of Answer by missy-ga on 31 May 2002 20:11 PDT
My apologies, the date on the WebSeminarian site should read 2002. 
I'm typing with a braced wrist this evening, and my finger slipped on
the 10-key pad.

missy-ga

Request for Answer Clarification by sross-ga on 31 May 2002 22:16 PDT
Well, learning about Webseminarian is useful (even though they don't
date their articles - very annoying).

Astound is actually the same as Genesys (click on www.stoundcorp.com
to see).  And its hard to tell if Linktivity is really any good.

If you could find 1 or 2 more recent reviews demonstrating that
Linktivity or any other Mac/PC product is a good product (besides the
1 review they have on their website), that would be helpful.

Clarification of Answer by missy-ga on 01 Jun 2002 11:22 PDT
Hello again!

Isn't it just the most irritating thing when companies change their
names? ;)

Searching the Tech Info Base at ZDNet and C-Net Tech Sites yielded
only one mention of Linktivity - an offer in a forum by an employee of
the company to set up a demo.  No further mention, either good or bad
*anywhere*, save on Linktivity sponsored pages.  A demo might tell you
everything you'd need to know about the usability of the service, but
you'll probably want to give these un-talked-about guys a miss.

I'm finding it difficult ot find recent reviews of any of the other
webconferencing services out there, matter of fact.  I'm not sure if
it's because the idea is "so '90s!" (i.e. old news), or if the market
has just gone crazy and reviewers can't keep up with them.  I'm more
inclined to believe the latter, based on the huge numbers of services
I've uncovered.  Services are plentiful, recent reviews, not so much.

So lets see who else we can find for you (I'm only going to list
services with good onsite documentation):

Webconference.com offers a live demo, a 30 day free trial, and
collaboration with virtually any application.  And it's Mac and PC
compatible:

"Is It Compatible With Windows and Mac?

WebConference empowers you to collaborate with ANY software
application such as Microsoft Word, Excel, Outlook, Lotus Notes, web
browsers, all the way to sophisticated graphics programs such as Quark
Xpress, Adobe InDesign, Photoshop, Illustrator among many others. Best
of all, it is compatible with all Windows and Macintosh computers."

Webconference.com
[ http://www.liveproof.net/webconference/ ]

I couldn't locate a review for this service, but they *do* offer
immediate "Click to Talk" service, where you can have all questions
answered by a live representative.  This, coupled with the live demo
and and the trial period may make this service worth a look.

Similarly unreviewed, but with plenty of on-site documentation for
both moderators and participants, The Conference Depot's Web
Conferencing Solution boasts multiple platform support and no need for
any special plug-ins.  You can have a look at them here:

[ http://www.theconferencedepot.com/web.html ]

...and view further information here:

[ http://www.theconferencedepot.com/webpara.html ]

Links for information for moderators and participants are located at
the top of each of those pages.

Obvio Web Conferencing is usable not only across Windows and Mac
operating systems, but accessible through Linux and UNIX as well:

"Do your applications work with non-Windows™  operating systems?

Yes. Virtually any operating system in current use can be utilized to
participate in an Obvio online event, including Macintosh, Unix and
Linux. Furthermore, both Internet Explorer™ and Netscape™ 4.0+
browsers are compatible with all of our applications."

Obvio FAQ
[ http://www.obvioweb.com/faq.htm#operatingsys ]

Like other services I've listed here, there is a free demo available,
and very good on-site documentation.

Obvio
[ http://www.obvioweb.com/ ]

I also looked into Webseminarian.com for you.  The site is very new -
ten months old at most.  According to Network Solutions WHOIS, the
name was registered in July, 2001.  I think it's safe to say that the
reviews there are the most recent available.

Webseminarian Domain Record
http://www.netsol.com/cgi-bin/whois/whois?STRING=webseminarian.com&SearchType=do

Something else that might help is David R. Wooley's "Conferencing on
the Web" index.  Though he hasn't updated his reviews in quite some
time, he updates his product listings continuously (Last update was
May 29th, 2002), and also offers a guide for choosing webconferencing
services and software:

Conferencing on the Web
[ http://thinkofit.com/webconf/index.htm ]

I hope this helps you find what you need.  Good luck!

missy-ga
sross-ga rated this answer:4 out of 5 stars
I definately got some good leads from this.

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