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Q: SOFTWARE FOR MICROCAM by Cool-iCam ( Answered,   0 Comments )
Question  
Subject: SOFTWARE FOR MICROCAM by Cool-iCam
Category: Miscellaneous
Asked by: abew-ga
List Price: $2.00
Posted: 06 May 2003 13:39 PDT
Expires: 05 Jun 2003 13:39 PDT
Question ID: 200290
I cannot set this camera up or find software for it. Can you help?
Answer  
Subject: Re: SOFTWARE FOR MICROCAM by Cool-iCam
Answered By: denco-ga on 06 May 2003 15:27 PDT
 
Howdy abew!

You will probably need to get the drivers for the camera.
The following also has some web page links that can help
you with your camera, including where to download drivers.

The main web page for the Cool-iCam products is at:
http://www.coolicam.com/

Their Frequently Ask Questions (FAQ) is at:
http://www.coolicam.com/faq.html

The Cool-iCam Micro Cam CIC-50 Frequently Asked Questions
(FAQ) page is at:
http://faq.digitalcamerasupport.com/faqmanager.cgi?file=cic50

"1. My camera is not working or is defective, what do I do?
Contact us. We can be reached by telephone at 888-235-0808,
Monday through Friday from 9:00 am to 5:30pm EST."

The Cool-iCam Micro Cam CIC-150 Frequently Asked Questions
(FAQ) page is at:
http://faq.digitalcamerasupport.com/faqmanager.cgi?toc=cic150

Windows drivers for the Cool-iCam Micro Cam CIC-50 can be
downloaded at:
http://www.coolicam.com/cic50driver.html

Windows drivers for the Cool-iCam Micro Cam CIC-150 can be
downloaded at:
http://www.coolicam.com/cic150driver.html

The manual for for the Cool-iCam Micro Cam CIC-50 is at:
http://downloads.digitalcamerasupport.com/download.cgi?cic50manual.zip

The manual for for the Cool-iCam Micro Cam CIC-150 is at:
http://downloads.digitalcamerasupport.com/download.cgi?cic150manual.zip

You will need the free Adobe Acrobat Reader plugin to read the
manual files.  If you do have it already, you can download it
from the Adobe web site.
http://www.adobe.com/products/acrobat/readstep2.html

You will also need a program to "unzip" the manuals.  If you
have Windows XP, it has that capability built-in.

For software questions, you will need to contact their support.
http://www.coolicam.com/contact.html

Telephone (M-F 9am-5:30pm EST)
Toll Free: 888-235-0808
E-mail: help@digitalcamerasupport.com

They also have a "Live Help" link on their support page that
you can use if you desire.

You should have received a CD with software, etc. with the
camera, but if you didn't I am sure that their support can
be of help with that as well.

Search Strategy

Google search on the keywords: cool microcam
://www.google.com/search?q=cool+microcam

If you need any clarification, feel free to ask.

Looking Forward, denco-ga
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