How do I find a lost J569MI_G.DLL file which is required to open all
of my documents? |
Request for Question Clarification by
websearcher-ga
on
09 May 2003 09:42 PDT
Hi goldy43:
A search of the web is not showing any information for a file called
J569MI_G.DLL. Are you *absolutely sure* of that exact spelling? Is it
possible you've got characters mixed-up or missing - or a number
mistaken for a letter??
Thanks for your patience.
websearcher-ga
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Clarification of Question by
goldy43-ga
on
09 May 2003 15:13 PDT
When opening Word-Office 5.2 or Word-Spradsheet and all files
contained within, that is the exact message I get. Unless the "I" can
be mistaken for a "1". Thank you. Goldy43
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Request for Question Clarification by
riddler-ga
on
10 May 2003 05:40 PDT
Hi goldy43,
Am I correct to understand that you are talking about Staroffice 5.2?
http://download.unesp.br/windows/Staroffice5.2%20Update/retrieve_pl.htm
leads me to believe the *569* files are part of Staroffice. If that is
the case, perhaps the Sun support page can be of help? They also have
a forum:
http://supportforum.sun.com/staroffice/
and
http://sunsolve.sun.com/pub-cgi/search.pl
Alternatively, looking for the dll on the Staroffice disk might help.
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Clarification of Question by
goldy43-ga
on
10 May 2003 10:37 PDT
Unfortunately the StarOffice 5.2 was pre-installed with the computer
when I purchased it. Goldy43
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Request for Question Clarification by
sublime1-ga
on
10 May 2003 11:35 PDT
goldy43...
Judging by the price you've placed on this question, it seems
within the realm of possibility that you'd be willing to pay
$15 for a used copy of StarOffice 5.2 Deluxe from Amazon:
http://www.amazon.com/exec/obidos/tg/stores/offering/list/-/B00004U9LR/all/ref=dp_pb_a/002-0199299-7742412
If this seems like a good idea, you could even lower the price
for this question, and I will post this as an answer for the
lesser fee. You could then apply your savings to buying the CD.
You could then replace the mising file, or reinstall the program.
If you need assistance with this possibility, let me know.
sublime1-ga
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Request for Question Clarification by
mathtalk-ga
on
10 May 2003 21:44 PDT
Hi, goldy43-ga:
It would certainly be worth trying to apply the latest patch from Sun
for your StarOffice 5.2 installation. Assuming you are in Windows
(from the DLL reference), the latest such (cumulative) patch is here:
http://sunsolve.sun.com/pub-cgi/retrieve.pl?patchid=109945&collection=fpatches
It's > 20 Mbytes, so unless you have a broadband connection of some
kind, you might be better off with the CD approach suggested by
sublime1-ga above.
The DLL you named does not appear in the list of those updated by this
patch, but that does not necessarily mean the patch will not fix the
problem.
regards, mathtalk-ga
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Request for Question Clarification by
verteiron-ga
on
11 May 2003 21:08 PDT
Can you give us the complete text of the error message you are
receiving? That will help. Also, when was the last time you updated
your anti-virus software? I know of several viruses that tie file
associations to DLL files with randomly generated names, which would
explain why no one has been able to come up with a match on that
filename yet.
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