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Q: False and misleading use of our domain name on Google ( Answered,   1 Comment )
Question  
Subject: False and misleading use of our domain name on Google
Category: Business and Money
Asked by: rick3113-ga
List Price: $5.50
Posted: 09 May 2003 12:02 PDT
Expires: 08 Jun 2003 12:02 PDT
Question ID: 201681
Why does Google allow my web address PlasticModels.com to be link to my
competitor's web page www.TowerHobbies.com  Since we have had this domain
for over 5 years this company uses Plastic-Models.com we feel in itself is
ungfair but to actually say welcome to PlasticModels.com (OUR DOMAIN NAME)
and then go to their site is misleading and wrong and it is only on GOOGLE
Answer  
Subject: Re: False and misleading use of our domain name on Google
Answered By: scriptor-ga on 09 May 2003 13:16 PDT
 
Dear rick3113,

Not Google, but Tower Hobbies is responsible for that. Please let me
explain it: Of course, Sentai Distributors are the legal owner of the
domain "plasticmodels.com". Google could never change that. When you
perform a Google search for the term "plasticmodels", you get the
following result:

://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=plasticmodels

You can see that Sentai Distributors with "plasticmodels.com" is the
first result. That entry is followed by Tower Hobbies'
"plastic-models.com". So your the domain leading to your website has
not changed at all, though Tower Hobbies use a quite similar one. But
even that is nothing Google can influence at all.

Now, since you are owning and using the domain "plasticmodels.com",
why has the Tower Hobbies entry the headline "Welcome to
PlasticModels.com"? The answer: Because that is the title of the Tower
Hobbies website, as included in the site's code. It is nothing but a
bit of text. Google only automatically finds and uses a website's
title - the "tagline" - as headline for the search result. But the
title is not made by Google, but by the person, who designed the
website. Had the web designer instead decided to use "Welcome to Tower
Hobbies", or anything else, that line would show up as the entry's
headline.

Maybe Tower Hobbies' web designer only made a mistake by accidentally
omitting the "-" in the site's title. After all, they use
"plastic-models.com". It is possible that the site was meant to have
"Welcome to Plastic-Models.com" as tagline, but a typo occurred.

Should you assume that Tower Hobbies deliberately used your domain as
tagline for their website, you will need to complain about that at
them. It is their website, no one else but Tower Hobbies is
responsible for the content. Google has absolutely nothing to do with
it.

If you are planning to establish contact with Tower Hobbies and let
them know that you want their site's title line changed, please use
this contact information:

Tower Hobbies    
3001 Research Rd
Champaign, IL 61822-1064
Phone: (217)355-0658

Please not that, should Tower Hobbies make those changes, it might
take a while before the new version is adopted by the Google index.
 
Hope this helps!
Best regards,
Scriptor

Clarification of Answer by scriptor-ga on 09 May 2003 13:32 PDT
Alternatively, you can contact Tower Hobbies using this contact
information for general questions:

Tower Hobbies
2904 Research Road
Champaign, IL 61822
Phone:(217)398-3636
Fax:(217)356-6608
E-Mail: info@towerhobbies.com

Regards,
Scriptor
Comments  
Subject: Re: False and misleading use of our domain name on Google
From: aceresearcher-ga on 09 May 2003 15:49 PDT
 
You are in the U.S.

Tower Hobbies is in the U.S.

If they refuse to correct the title on their web page, you may want to
consider hiring an attorney who is an expert in prosecuting Internet
brand and trademark infringement cases.

Regards,

ace

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