Hello popo41,
Unfortunately there really is no way for a Google Answers Researcher
to directly give you a new password.
Although some email systems allow you to pop a "password reminder" on
an account, or allow you to enter your mother's maiden name or similar
keywords to instantly change a password once forgotten, unfortunately
MailSite Express does not have this feature.
There will be no problem in getting your password recovered though,
but you will have to wait until tomorrow when the Offices of Access
Computer Technologies reopen. I tried contacting them by phone, but
their offices were closed for the day as I suspected they would be.
It is not generally recommended that you post any passwords (even
older ones) on internet websites such as this one, especially if you
use them for other services online as well.
I can certainly understand how you could have lost your password
though, since Mailsite Express only prompts the user to enter a new
password once.
This is what you need to do to set up a new password for your account:
1) Tomorrow starting at 8:30AM dial this phone number: 1-505-341-0202
2) You will here a computer read you a list of options. You will want
to dial 105 for Customer Service.
3) Tell them that you have forgotten your password and that you are
requesting a password reset on your account.
4) They will then more than likely confirm your identity by asking you
some questions, such as your mailing address or the last four numbers
of your credit card and then will then ask you what you want your
password to be changed to.
5) After this has been completed, you can log into your account and if
you want, you can change the password to something that you are not
likely to forget.
Consider using a password like:
The middle initials of your entire family, starting with your parents
down to the youngest sibling:
Joanna T. Adams
Carl I. Adams
Michael J. Adams
(more here if larger family)
Add to that the year you were born, and then the name of your favorite
teacher.
So the password might be: TIJ19??johnson
Most people find it easier to remember a password like this than just
a random word, and because it has both letters and numbers it is more
secure. You might also want to place a copy of the password into a
certain book on your shelf, or even a safe if you are worried about
security.
I just want to end by saying that your original password of frankp was
certainly not a good one, simply because it would be easy for someone
who wanted to read your email to guess it. It might have been easier
to memorize, but it is not a good idea to use the name password as
login to ensure your privacy.
Please let me know if you need any further help regarding this matter,
and I will be happy to further assist you. I have dispatched an email
to Access Computer Technologies to ensure that these instructions are
in fact correct, and will post here if there is a different method to
recovering your password.
All the best popo41,
tisme-ga |
