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Subject:
Criteria for evaluating a prototype user interface
Category: Computers > Programming Asked by: nipenthi-ga List Price: $35.00 |
Posted:
31 May 2003 07:10 PDT
Expires: 30 Jun 2003 07:10 PDT Question ID: 211098 |
I am interested in suggesting a set of criteria for evaluating a prototype user interface. How would one develop a structured method for evaluating user interfaces based on these criteria (once they are set) Detailed answer with links/references if possible needed |
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Subject:
Re: Criteria for evaluating a prototype user interface
Answered By: techtor-ga on 31 May 2003 10:19 PDT Rated: |
Hello Nipthenti, I have a hunch that the first link below will satisfy your question in full. However, I will include as much as I can find on the Internet that discusses evaluating user interfaces. In summary, what I can say off the top of my head is that research on the specific field of the user interface is a key element of evaluation. If the criteria is specific to a certain type of program, what kind of program is it? What is the user expected to do with it? What kind of user is expected to use it? A user interface for a game for example would have different standards from that of a graphics editor program. It would help to also study other guidelines if you can access them, so you would know what to follow and what not to follow. Some important examples of guidelines are included among the links listed below. User interfaces would also ultimately be given testing, so the standards that the user interface should pass must be well-defined. The one thing that must never be forgotten is the satisfaction of the end user. Ease of use and ease of learning the interface, for example, are vital criteria. There are also some considerations such as allowing disabled or hampered people (such as color-blind or deaf people) to use it. Ergonomic ideas such as colors that are too strong for the eyes, buttons too far apart for a smooth mouse glide, etc., are also to be considered in user interfaces. Considerations for these special cases must be kept in mind. I listed as many I could find on the topic of User Interface Design. Sources: User Interface Standards: How to Evaluate - by Henrik Thostrup and Jakob Nielsen, 1991 http://www.useit.com/papers/standards.html Criteria Checklist - User Interface by Canadian Heritage Information Network http://www.chin.gc.ca/English/Collections_Management/Criteria_Checklist/crit-interface.html Web-Based User Interface Evaluation with Questionnaires http://www.acm.org/~perlman/question.html Infopolis2- General Design Criteria http://www.ul.ie/~infopolis/guidelin/common.html User Interface Design Criteria - from California Polytechnic State University http://www.csc.calpoly.edu/~jdalbey/SWE/QA/UICriteria.html User interface approaches for accessibility in complex World-Wide-Web applications- an example http://ui4all.ics.forth.gr/UI4ALL-2000/files/Position_Papers/Cooper.pdf User interface design, designing end user interface, user interface designing consultations - by Instructional Design.com http://www.instructionaldesign.com/softwareuserinterface.htm EINS-Web: User Interface Evaluation in Digital Libraries http://www.ercim.org/publication/Ercim_News/enw36/marchetti.html Guidelines for Designing User Interface Software : Introduction http://www.hcibib.org/sam/ User Interface Engineering http://www.uie.com/ - Heres a site where you can get news and articles on design. Models and Tools for User Interface Design and Evaluation http://www3.usal.es/interaccion2001/descargas/fabio.pdf Links to standards for specific type of interfaces: KDE Standards - Basics http://developer.kde.org/documentation/standards/kde/style/basics/ MSDN Library - User Interface Standards http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnsmart01/html/sa01i1.asp MSDN Library - Guidelines for Keyboard User Interface Design http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnacc/html/ATG_KeyboardShortcuts.asp Java Look and Feel design guidelines by Sun Microsystems http://java.sun.com/products/jlf/ed1/dg/index.htm A Framework for Criteria and Measures for Evaluation of User Interfaces in Digital Libraries http://www.sztaki.hu/conferences/deval/presentations/Nicholas_J_Belkin-Deval.ppt Bibliograhy: Interactions Resources: Guidelines and Standards http://www.acm.org/~perlman/interactions/21-std.html Macintosh Human Interface Guidelines (HI Guide) http://developer.apple.com/techpubs/mac/HIGuidelines/HIGuidelines-2.html Practical User Interface Design: Making Guis Work by Carl Zetie, book listing at Amazon.com http://www.amazon.com/exec/obidos/tg/detail/-/0077091671/102-0404687-5352938?vi=glance RR-2326 : Evaluating a user interface with ergonomic criteria http://www.inria.fr/rrrt/rr-2326.html - This is a link to an 850KB zipped Coreldraw file, though I havent tried opening it. Others: Review of User Interface Guidelines or Design Standards http://www.nngroup.com/services/guidelinereview.html - Here, a certain company offers a service of reviewing interface designs for companies. The 21st Century User Interface Issues in interface design for student systems in the new millennium - Academic paper http://www.educause.edu/ir/library/html/cmr9929/cmr9929.html Interface Consult - Your Usability & Web Expert http://www.usability.at/e/ Guidance From the Graphical User Interface (GUI) Experience http://www.ncd.gov/newsroom/publications/gui.html Google Search strings: user interface standards user interface evaluation user interface criteria I hope this has been a most helpful answer. If you have any problem with it, do please post a Request for Clarification and I shall respond. Thank you. |
nipenthi-ga
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Subject:
Re: Criteria for evaluating a prototype user interface
From: larre-ga on 31 May 2003 13:24 PDT |
In addition to Tector's well-chosen links, the following procedural's may also be useful to you. How would one develop a structured method for evaluating user interfaces based on these criteria (once they are set)? A customized method is developed by defining a usability evaluation/testing protocol. The protocol may include both heuristic evaluation (comparison to established usability guidelines) and prototyping, and either quantitative or qualitative user testing to evaluate the interface as actually perceived by the targeted user. This type of protocol is best implemented at the beginning of a development project, starting with comparison studies, prototyping, user testing of prototypes, and user product testing at key development stages. If a testing program is implemented late in a development project, it is more likely to lead to costly redesign issues. The typical members of a usability evaluation team would be: -- Marketing Team -- Development Team -- Usability specialist(s) - Trained in usability testing and evaluation; capable of preparing an evaluation protocol, developing a set of criteria defining the target user, recruiting such users, setting up or using a current usability testing lab, administering usability tests, reporting findings, acting as a liaison and facilitator to both the development and marketing teams. Typical stages of a usability project might be: -- Comparison Heuristic evaluation and/or usability testing of the current product, or competitive products. Finding out what users like, love, and don't like. Reporting the results to team members and any oversight personnel. -- Early Development Working in tandem with the development team to prototype the project, as well as structuring and producing a user testing and evaluation schedule to be incorporated into the project timeline. -- Testing/Feedback Liaison with the marketing team to define and recruit users who match the user profile. Usability testing of paper or more advanced prototypes by target users at scheduled stages of the development cycle. Reporting results to the development team. -- Post-release Testing Usability evaluation and testing of the final product, tweaking the interface, and noting upgrades/features for the next version(s). An excellent print resource, especially useful for those not familiar with usability testing and protocol (i.e. management) would be: Don't Make Me Think Steve Krug http://www.amazon.com/exec/obidos/tg/detail/-/0789723107/qid=1054412506/sr=1-1/ref=sr_1_1/104-6329732-1301526?v=glance&s=books Best regards, --larre |
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