Things it could be in my opinion:
If it is happening when you computer has been running for quite some
time but for no particular reason, it might be your video card.
Another sign that it is your video card would be if it is happening
more frequently than it has previously. It could be your video card
driver as well, a faulty app (but I think this is less likely because
WinXP is good at catching those).
The first step I would take is to see if a memory dump or an error is
registered in the event viewer. I am not confident that there will be
an event, but it couldn't hurt to try. Follow these instructions
carefully:
Please follow these instructions carefully and get back to me:
1. Click Start and then click Control Panel.
2. On the left side of the control panel, you should see "Switch to
Classic View" I want you to click on this.
3. You should now see an icon that says "Administrative Tools". Please
double click this icon.
4. Now double click on "Event Viewer"
5. You will now see the Event Viewer open with icons for Application,
Security and System.
I want you to take a look at all of them, and try to find a match for
the exact date and time that this error happens. You might also want
to wait for it to happen again, and use the clock on your start menu
(double click the time to get it to the second if you prefer). An
error log should appear in either Application or System matching the
time of your error. There might also be multiple errors. This is what
I want you to do when you find the culprit:
1. Right click the culprit (error) in either System or Applications
(or both depending on where a log is generated) and click on
Properties.
2. You will see an icon with two pieces of paper (copy icon). Click
this icon.
3. Reply to my Clarification Request and right click on the box where
you type in text. Click on Paste. It should paste something that looks
like this:
Event Type: Information
Event Source: crypt32
Event Category: None
Event ID: 7
Date: 4/30/2003
Time: 12:15:31 PM
User: N/A
Computer: NEWDELL
Description:
Successful auto update retrieval of third-party root list sequence
number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
Repeat step 1 and 2 for EACH error generated in ONE incident of this
happening. This will really help me narrow down the problem and find a
solution for you.
I look forward to your response,
tisme-ga |