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Q: Nikon LS2000 slide scanner software doesn't recognize hardware ( No Answer,   2 Comments )
Question  
Subject: Nikon LS2000 slide scanner software doesn't recognize hardware
Category: Computers > Software
Asked by: annaross-ga
List Price: $2.00
Posted: 10 Jun 2003 03:54 PDT
Expires: 10 Jul 2003 03:54 PDT
Question ID: 215485
I have a HP pavilion 725n and Nikon LS 2000 , Completed all installs,
adaptec board etc loaded software, operating with windows xp home,
Nikon scan 3.1.2 apsi 4.70 etc. each time I open software the same
message appears, "device not recognized". I have retraced steps, and
verified all steps with the suggested troubleshooting literature, the
device manager states device is working properly. etc.  Do you have
any suggestion which will fix the communication between the Nikon Scan
software and the HP Windows XP software so that I can use the Nikon LS
2000?

Request for Question Clarification by sgtcory-ga on 10 Jun 2003 07:36 PDT
Are you running the latest firmware version of Nikon Scan that works
with your configuration? (1.31)

http://www.nikon-euro.com/nikoneuro2/download/Download_110a.htm


This chart says that this is mandatory to run it under XP :

http://www.nikon-euro.com/nikoneuro_en/faq/general/en/Software%20compatibility%20matrix_public.htm#Nikon%20Scan

I hope I'm not being repetative for you, I just want to make sure we
have everything covered.

Thanks for the clarification -
SgtCory
Answer  
There is no answer at this time.

Comments  
Subject: Re: Nikon LS2000 slide scanner software doesn't recognize hardware
From: selmad-ga on 07 Aug 2003 11:55 PDT
 
this maybe your problem:
http://www.nikon.com.sg/TechSupp/kb/TOPFAQ/LS2000_30_Win2KXP.htm
Subject: Re: Nikon LS2000 slide scanner software doesn't recognize hardware
From: selmad-ga on 07 Aug 2003 12:25 PDT
 
if you had the same prob i had (and it pretty looked like that)
http://www.nikon.com.sg/TechSupp/kb/TOPFAQ/LS2000_30_Win2KXP.htm IS your answer

download this ASPI thingy at:
http://www.adaptec.com/worldwide/support/suppdetail.html?prodkey=ASPI-4.70

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