Google Answers Logo
View Question
Q: Severe problem with PC Lok ( Answered 1 out of 5 stars,   5 Comments )
Subject: Severe problem with PC Lok
Category: Computers
Asked by: debralee-ga
List Price: $2.00
Posted: 13 Jun 2003 09:57 PDT
Expires: 13 Jul 2003 09:57 PDT
Question ID: 216912
How do I unlock my computer? I downloaded PC Lok from and
now it has frozen me out of my computer. I will not accept any
Subject: Re: Severe problem with PC Lok
Answered By: errol-ga on 13 Jun 2003 10:09 PDT
Rated:1 out of 5 stars
Hi there, Debralee!

I can assure you that there is no need to panic, you have two possible

If you are using and paid for the registered version of the program,
all you need to do is contact the support department.
Their email address is and they will be able to gain
access to the computer.
For further information on this, visit the following page:

If you are using the 15-day trial version then all you need to do is
wait until the 15 day period is over.
It's not ideal if you need access but according to the FAQ [ ], no further protection will be
provided by PC Lok after the 15 days so your PC will then be unlocked.

I hope this helps!
Kind regards,

Google searches used

"pc lok"

Clarification of Answer by errol-ga on 13 Jun 2003 10:29 PDT
I'm sorry that in your opinion you feel that I did not answer the

For further clarification, you cannot remove the software or even
access the PC until the 15 trial period is over.
debralee-ga rated this answer:1 out of 5 stars
did not answer my question. No I did not register it. The lock keeps
coming up and does not let me put my password into the space provided.
So I cannot delete the program from my computer. And the company will
not answer my question because I did not register it.

Subject: Re: Severe problem with PC Lok
From: chellphill-ga on 13 Jun 2003 15:41 PDT
I understand and sympathize with your plight, however, for future
reference it might be best to keep in mind that when you are seeking
help for "technical related" issues, that the researchers here often
must employ a "process of elimination" in order to solve your problem.
You may have to try several different solutions made by the researcher
before the problem is fixed. That is why the "request clarification"
option is so vital when using GA for technical support.
My best advice is to give the researchers a chance to work with you by
requesting a clarification before rating them.
Best of luck to you in solving your problem!
Subject: Re: Severe problem with PC Lok
From: aot-ga on 13 Jun 2003 22:05 PDT
boot into safemode and remove the program!
Subject: Re: Severe problem with PC Lok
From: debralee-ga on 14 Jun 2003 07:17 PDT
Thank you for your consideration. I did over-react. People at my
office depend on me (just because I know more than they do) to help
them. I panicked when I couldn't get the computer to work. Whereas I
have seen and probably done, at some point in my life, work in safe
mode, I don't feel comfortable doing it. I'm afraid i'm going to
something that may make things worse. I'm great at anything to make
things easier using MS Office, which is what I do most. However, these
people think I know everything about computers, which I don't. I refer
all hardware/dos stuff to a computer programmer friend, who happens to
be out of town. If you can talk (write) me through getting to safe
mode and successfully delete the program without deleting something
else (like the hard drive) I would appreciate it. If not, you put my
mind at ease, because the programmer I know will be back on monday and
I can have him come over and do what you suggested.  Thank you again
for your help.
debi tubbs
Subject: Re: Severe problem with PC Lok
From: hummer-ga on 15 Jun 2003 09:55 PDT
Hi debralee,

Safe Mode is nothing to fear - it just means that only the essentials
are loaded, leaving off all the rest. In your case, this would
presumeably mean that you could get to your desktop (it will look
alittle weird - this is normal) because PC Lok is a non-essential and
therefore it would not be opened. Entering Safe Mode is easy but
depends on your computer/OS - check the manual that came with your
computer or have a look at these links:

How to start the computer in Safe mode

Safe mode startup options

In Windows, what is 'Safe Mode' used for and why?

More links can be found here:

Once you are at your desktop, go to Start / Settings / Control Panel /
Add/Remove Programs and highlight PC Lok and click Remove. When it is
finished, restart your computer and all should be well.

As chellphill already mentioned, errol-ga would've been happy to help
you had you posted a clarification.

Good luck - let us know how it goes,
Subject: Re: Severe problem with PC Lok
From: debralee-ga on 16 Jun 2003 07:11 PDT
To: hummer-ga.  Thank you very much. Actually when I tried to put the
computer in safe mode, the pclok actually uninstalled itself.  I don't
know why it didn't do that when the trial period ended, but
nevertheless, that is what it did.  I appreciate all of your patience
with me.
Thank you.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy