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Q: Fraud Online Reporting Consequences ( No Answer,   1 Comment )
Question  
Subject: Fraud Online Reporting Consequences
Category: Business and Money > eCommerce
Asked by: nggd-ga
List Price: $20.00
Posted: 13 Jun 2003 17:15 PDT
Expires: 13 Jul 2003 17:15 PDT
Question ID: 217080
Good evening, a few days ago I sold a car to someone on ebay for $700
then sent it off. Now it's been 2 days and the car hasn't arrived (it
takes 7-10 days) and the buyer wants to report a fraud. What can I do
in this situation, how many days does the law allow for me to refund
the money? What are the penalities associated with this? Thanks for
your time.

Request for Question Clarification by tutuzdad-ga on 13 Jun 2003 19:11 PDT
Without knowing the specifics about the completed auction it would be
difficult to say. If you specifically agreed to 7-10 days there's not
much he can do about it for at least 10 days. Maybe if we saw the link
to the completed auction it would help clarify things a bit.

Regards;
tutuzdad-ga

Clarification of Question by nggd-ga on 13 Jun 2003 19:26 PDT
Tutuzdad, thanks for your quick reply. But in order to give an
opportunity to make the $10, how about doing some research about what
a buyer can do against a seller after those 10 days are up. Also what
if the seller's overseas? What penalities are associated and how are
cases typically held. If the seller was an LLC how would the lawsuit
work? Thanks very much for your interest in this question.

Request for Question Clarification by aceresearcher-ga on 13 Jun 2003 22:14 PDT
nggd,

What penalties would be possible in this situation depend greatly on
the exact wording of the auction "contract". Can you post the eBay URL
of the auction?

If you are truly interested in *ALL* possibilities for penalties
depending on the terms specified in the auction posting, the Buyer's
and Seller's countries of origin, and the type of business run by the
Seller, I encourage you to review Google Answers' Pricing Guidelines
and consider raising your fee for this Question, since it would take
*considerably* more time and effort than that covered by your $10 fee:

http://answers.google.com/answers/pricing.html       
      
"$2 - $5  ·  Can be answered with a single link or a single piece of
information. Sometimes, if a researcher is personally interested in
the question's subject, they may provide a longer answer.
  ·  Not appropriate for multipart questions.       
  ·  Only 60% of the questions asked in this price range are
answered."
$10-$15 ·  Can be answered with 30 minutes of work."      
       
Regards,       
       
aceresearcher

Clarification of Question by nggd-ga on 14 Jun 2003 12:11 PDT
Very well, just made the question worth $20, for those researchers who
are interested. What would be nice to understanding is
- how buyers file for a fraud charge
- who they would deal with
- what forms of payment (aside from money orders and Western Union)
are protected from chargebacks
- what the fines for fraud are

thanks for your time!

Request for Question Clarification by tutuzdad-ga on 14 Jun 2003 13:58 PDT
As mentioned above, the possibile repercussions would be directly
related to what you and your customer "agreed to" and whether or not
you each fulfilled your ends of the bargain. Without seeing the
auction and the accompanying agreement, at best we could only
speculate. We'd also have to speculate about the laws in your
jurisdiction (which is unkown) and the buyer's jurisdiction (which is
unknown). If you are willing to pay $20 for a speculative answer, I'm
speculating that someone will probably be willing to give you one.

Regards;
tutuzdad-ga

Clarification of Question by nggd-ga on 14 Jun 2003 14:20 PDT
Speculations are absolutely acceptable. I'm in New York btw. Also what
if an agreement of how long wasn't stated? Should it be in the future?
Look forward to your help.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Fraud Online Reporting Consequences
From: tisme-ga on 13 Jun 2003 22:29 PDT
 
If you are able to prove to ebay that you shipped it (with tracking
number etc.) they would be satisfied if the customer complained
(although the customer could still post negative feedback).

What payment method was used? If the customer paid with credit card,
you should know that credit card companies generally side with the
customer, especially when something is purchased online. A chargeback
is certainly possible, and if you sold it to someone overseas, it
might be hard/impossible to get the product back but you could still
lose the money. The buyer generally has more options available to get
their money back than a seller does, unless the customer has paid
using a method such as money order or western union.

tisme-ga

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