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Subject:
Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
Category: Computers > Hardware Asked by: nicodevries-ga List Price: $25.00 |
Posted:
16 Jun 2003 16:45 PDT
Expires: 16 Jul 2003 16:45 PDT Question ID: 218117 |
It might be impossible to answer this question but I will try it anyway. I have a system with the following configuration: MSI MS-845E MAX Socket 478, P4 2,2GHz FastTrak 100 (IDE RAID) controller 2 times IBM IC 35L120AVV (120,0GB / 7200rpm) I use striping to create a fast 240GB C: parition. The system is running Windows XP HOME. The problem I have is that if I run checkdisk or norton disk doctor, at some point the computer freezes. Or to be more precise the harddisk no longer responds (e.g. the mouse and keyboard leds still work). If I run other tools doing a surface scan the same happens. The location on disk causing the problem seems to be the same every time. It is as if accessing some specific location on the harddisk freezes the system. What I find most strange about this is that no error is reported whatsoever. S.M.A.R.T. claims the drives are fine and neither the FastTrak BIOS nor Windows XP ever report any errors. At some point Windows just stops responding. I have the newest versions of all BIOSes, drivers etc. I would like to understand what can be the cause of this problem, preferable a similar case somewhere, so I know wether to replace the controller, the hard drives or just everything. Or if some software solution (marking the sectors bad with a better tool than norton or checkdisk) might temporarely stop the problem allowing me to use norton ghost to transfer the content of the drive. |
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There is no answer at this time. |
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Subject:
Re: Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
From: carnegie-ga on 16 Jun 2003 17:27 PDT |
Dear Nicodevries, You probably need to use the utility provided by your disk manufacturer to test the disks properly. It looks as though the producty you need is the Drive Fitness Test at http://www.hgst.com/hdd/support/download.htm Download this (or find the similar correct product for your drives) and create a diskette. Boot your system from this diskette and follow the instructions. (Beware: the test program willl not damage your data, but some low-level tests will; make sure you understand which is which!) This will tell you whether there is a hardware problem with your drives. I trust this helps. Carnegie |
Subject:
Re: Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
From: nicodevries-ga on 16 Jun 2003 23:21 PDT |
carnegie-ga, thank you for your sugestion. IBM indeed has a DFT utility, I already looked into that. Unfortunately the FastTrak controller virtualizes the harddisk. Also the IDM DFT test seems to be destructive by default. |
Subject:
Re: Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
From: funkywizard-ga on 17 Jun 2003 00:13 PDT |
you could always try connecting the drive to your onboard ide controller to run the surface scan. since they are only 120 gig, most newish onboard controllers should work fine with the drives. |
Subject:
Re: Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
From: to_be_determined-ga on 17 Jun 2003 06:30 PDT |
I wonder if it is a DMA/ATA mode problem. |
Subject:
Re: Very hard to solve problem on FastTrak 100 with 2 x 120GB drives
From: to_be_determined-ga on 17 Jun 2003 06:33 PDT |
BTW, you could have a better chance on www.experts-exchange.com, which has many tech-savvy experts. Good luck solving your problem. |
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