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Subject:
Printer problem with a Personal Laserwriter NTR
Category: Computers > Hardware Asked by: dpwiener-ga List Price: $5.00 |
Posted:
23 Jun 2003 13:22 PDT
Expires: 23 Jul 2003 13:22 PDT Question ID: 220849 |
We have an old Apple Personal Laserwriter NTR printer which hasn't been used for two or three years. Yesterday we tried hooking it up to our laptop computer (an AMS Tech Roadster) which is running Windows 98 SE. It seemed to work just fine. It printed out a beautiful test page, and then it printed out a short test document from Word. Today it printed out about two good pages and then started to go bad. First it put a gray band along one side of the page, about half an inch wide. Then the gray band widened further with each sheet, until (after about 3 or 4 more sheets) it was about half a page wide. The other side of the page has also started getting a gray band. Both gray bands begin about half an inch from their sides of the paper. The gray has dark spots, as though there is some kind of a pattern on the roller which repeats as it goes down the page. We've tried removing and shaking the cartridge, to no avail. Does anyone have any idea as to what the problem is? Is it a bad toner cartridge? Is the printer itself bad? Is there any (cost-effective) thing we can do to solve this problem, or should we toss the Laserwriter and buy a new inkjet color printer? |
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Subject:
Re: Printer problem with a Personal Laserwriter NTR
Answered By: hibiscus-ga on 23 Jun 2003 13:54 PDT Rated: |
Hi dpwiener, It doesn't sound like your printer has any major malfunction. The symptoms you report are indicitave of a faulty drum, which is perhaps not surprising given that the unit was sitting for so long. Sometimes these things just deteriorate without use. The function of the image drum is to deposit toner on the page. The image to be printed is basically beamed on to the drum which becomes negatively charged where the laser strikes. This negative charge picks up toner from the toner cartridge, and then as the drum rotates it deposits the toner on the page. (If you're really interested in the functioning of a laser printer you can go check out a nice description at How Stuff works: http://www.howstuffworks.com/laser-printer.htm ) The typical symptom of a faulty image drum is that it starts leaving bands along the page. For whatever reason it starts picking up toner whether or not the laser strikes it. This is then deposited on the page, leaving long grey strips. The dark spots in the strips are just clumps of toner. The simple solution is to replace the drum. Fortunately your printer uses a combined drum/toner cartridge, so by replacing the toner cartridge you will also be replacing the drum. This fixes the problem 99 times out of 100. If it doesn't fix the problem then you have a more serious issue, but it is highly unlikely. The cartridge you need is the same as the ones used in HP LaserJet IIP and other printers, and you should be able to buy them locally. However, this link will provide you with Froogle.com's results for online stores selling them for less than $30: http://froogle.google.com/froogle?q=92275A&price1=0&price2=30&price=between&btnP=Go When you do replace the cartridge you may want to take a can of compressed air and blow out the innards of the printer. If it's been sitting for a long time and has had a bad toner/drum in it there may be a lot of dirt which could affect your print quality. Good luck with it, Hibiscus Search Strategy: how laser printers work, laserwriter npr drum |
dpwiener-ga
rated this answer:
Thank you for your quick answer. Since we have some documents which must be printed immediately (some today and some over the next couple of days), we will probably have to purchase a new inkjet printer. That's much cheaper than running over to Staples or Office Depot and spending in the neighborhood of $90 for a brand new drum/toner cartridge. We could also get a mail-order remanufactured cartridge at a much more reasonable price of $25 to $30, based on the Froogle link you provided, but we can't wait for it to arrive. I may go ahead and get one for future use, if it looks like we'll have a lot of additional non-color printing to do. At $30, a toner cartridge should be able to print more pages (and thus be more cost-effective) than buying an equivalent amount of black ink cartridges for an inkjet printer. |
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