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Subject:
Relocation Benefits/ Moving Company
Category: Relationships and Society > Law Asked by: notmn1-ga List Price: $25.00 |
Posted:
25 Jun 2003 04:37 PDT
Expires: 25 Jul 2003 04:37 PDT Question ID: 221483 |
My spouse and I are currently moving, as I have recently changed jobs. Everything is happening in MD, Except the company headquarters is in Illinois, and they contract with a moving company that goes through a local moving company in maryland. (same corporation, different franchise.) When the moving company came to survey, the only comment I got was "Please try to organize a little better so we know what to take and what not to take." Later, I discovered they dropped the ball, and our moving dates were not confirmed, and after I called they had to set new dates which inconvenienced me, and I got a call from our corporate human resources. The company told our corporate human resources that my house was disorganized and a mess, and that we had boxes from a previous move. There was a mention of the work "trash," but I do not know what was said in that regard. Most of this is completely true, but they never said a word to me, but went to straight to my hr vice president. The hr person asked if I moved recently, and I said, "No, those boxes are from a move three years ago." We had moved to a house, and after we moved, I knew I was eventually going to be looking for a job, and we let a lot of things slide undone for three years. Our house might be messier than most peoples, but I know lots of people who have boxes they have carried through several moves. (The original movers three years ago were a franchise of this same moving company that is now out of business. They did a crappy job packing, and that's why some of the boxes are in bad shape. Others just because of being moved around.) My questions relating to this are: 1. Packing is included in the relo benefits. Some of the boxes aren't fit to carry now. Is it unreasonable to expect the movers to repack from one box to another? 2. Most importantly, if these movers get me in trouble with my place of work, do I have any legal recourse? What are they? The movers are coming Friday, June 27, so it would be nice to hear something by then. (PS, I know I need to sort through my things, and purge, but that's another story. We don't have time to do most of it before moving.) |
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There is no answer at this time. |
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Subject:
Re: Relocation Benefits/ Moving Company
From: chellphill-ga on 26 Jun 2003 05:02 PDT |
Hi notmn1-ga It would be hard to answer this question without knowing the moving companies policies, or your companies policies regarding relocation. I would recommend trying to find out the exact policies concerning your companies relocation package, as well as the moving companies policies. However, speaking from personal experience I will say this; The moving company that is used by my spouse's employer for employee relocations requires that the company pack everything themselves, even if it means taking things from an already sealed carton (lets say something from storage) and moving it to a new carton. They claim this is done for the purpose of "cataloging" each item packed, that way they are not held liable for lost or damaged property. I found this to be extremely redundant, as well as a potential needless invasion of privacy for personal items or family heirlooms that a person might feel safer packing themselves. But these are their rules. As far as the moving company getting you into trouble for not having an immaculate house... I don't hardly see how this is possible. Of all my husband's fellow employees who have used their companies moving service, all of them have reported that the moving complained about "messes" or disorganization when it came time for them to pack up the employees things. But who has a clean house while in the process of moving anyways? One mover even went so far as to verbally berate one of the employees on his lack of cleanliness because their cat litter box was not emptied and cleaned out so it could be packed. The employees response was, "Were not leaving for another 24-36 hours, do you really think the cat can hold it that long?". At that point the movers got mad and left, and complained to the employees company. So the company just shrugged it off and sent another set of movers out. I would think at the very worst they could do is report you if your home was a health hazard (i.e. having trash piled up, unsanitary conditions etc) If the situation in your home impedes the movers job, then your company might make you pay out of pocket any additional expenses involved. Granted this is all speculation on my part, but I just don't see how they could get you in trouble at work just because your house isn't organized to suit them. Best of luck to you on your move! chellphill-ga |
Subject:
Re: Relocation Benefits/ Moving Company
From: notmn1-ga on 29 Jun 2003 05:17 PDT |
You would think what you said to be true. Let me tell you what happened saturday. I was told 3 mover should show between 8-10 am. Nobody showed by 10. I called. They were delayed. Now it's 10-12. At 12 nobody shows. I call both work and the moving cooridinator for the moving company is at work, and personnel does not answer. At 1 pm, 2 people who already look overworked arrive, and realize that it is way too much for them to do. They tell me that the company is looking into getting a big crew there to do everything at once. (My spouse was on the cell phone and overheard this part of the conversiont.) She also tells me there was never a third person and they were never suppose to be there at 8 am. She has to wait to hear from her boss to go home or start. Later she tells me they are going and I should hear from someone in 1/2 hour. At 1: 45 pm, someone from my personnel calls, says "they won't move me at all until I clean my house." I say if I do anymore I'll be packing for them. And we go round and round. They told her lots of exaggerations, like crusty dirty dishes in the kitchen which was not true. She brings up spots on the carpet, and my diabetic cat in the basement. Well, I had taken my cats to the other house already, and we had vacuumed the carpets. The rest is not her business.. She says there's nothing she can do...my word against theres. I say this was in my letter of employment that you move all my stuff. I call the coordinator back and go throught the same crap with her. SHe is going to try and find a different company, but it's going to be at least a couple weeks, and I am paying 2 mortgages. At the very least, I would think I have a slander suit with the moving company, and possibly a breach of contract with my employer. With all they have told my employer, I know this will effect my career, longterm. At one point my employer suggested I pay someone to clean my house, and it ain't that bad. The cleaning won't help the piles of stuff that need packed and moved. It's really not their business if I am a packrat, and save pieces of paper from 10 years ago. My realtor even told me this is rediculous. I am at my whits end, and I can't afford both houses or to screw up my career. I was planning on doing some fix up work (carpets, etc>) on the old house after I got my stuff out, then rent it if it did not sell in a month. I can't do that with all my stuff there in piles needing packed and moved. I hurt my hip yesterday moving some stuff, and my spouse broke a toe dropping a board on it. We are in sad shape. The saga is ongoing and any info, answers help would be appreciated. |
Subject:
Re: Relocation Benefits/ Moving Company
From: notmn1-ga on 29 Jun 2003 05:18 PDT |
PS that happened Friday, not saturday, as I said above. I have to wait to Monday and talk to the VP of personnel about all this stuff. |
Subject:
Re: Relocation Benefits/ Moving Company
From: chellphill-ga on 29 Jun 2003 05:59 PDT |
Hi notmn1-ga, I am so sorry to hear of your predicament. Without knowing the specifics when it comes to policies and or contracts, the best thing I personally can do is offer, as a suggestion, some of the things that I would do if I were in your place. First I would take pictures of your house. Be sure to get good clear shots of each room from all angles. Be sure to focus on the areas that the movers seem so focused on as being "problem areas". That way you will have clear documentation of what the house looks like if your employer questions it. The next thing I would do is find out the exact policies the moving company has about how they handle things. That way you can find out if you are indeed violating any of their rules, or if they are just being picky about things. I would also check with your employer to see if there are any other options, such as you packing and moving your self, paying the expense out of pocket, and then having them reimburse you. Or see if they will allow you to choose your own mover, paying for the cost your self, and then they can reimburse you for it. If you are stuck dealing with this company, then I would ask them to give you, (in writing) a specific list of conditions in your home, which are preventing them from doing their job. It does seem quite unprofessional that they will come to your home, and say that they will be back, and then turn around and go to your HR department with their complaints rather than telling you to your face what needed to be done. If their list, and your pictures don't match up, then I would take that to your HR department and let them know that these people are being uncooperative and are costing you money by having to pay for both houses while you are waiting on them. Good luck! I hope everything turns out for the best! chellphill-ga |
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