how can i identify a company who's billing name on my credit card
statement appears to be a web site address? when i enter this
discription;www.pswhelp.com lod ip, i get the message saying 'nothing
matches this name,ect.".

Greetings, mello1!

PSW Help is a website for people who have purchased something from a
website which uses PSW's secure shopping or billing software.

The URL http://www.pswhelp immediately redirects to:
http://www.pswbilling.com/support/index.html

The best way for you to find out the source for the item on your
credit card bill is USUALLY to call your credit card company (there is
often an 800 Customer Service Number on the back of the card, but it
should for sure be somewhere on your bill. Unfortunately, I cannot do
this for you, for your own safety and privacy reasons, since I would
have to have your credit card number to do so.

Usually the credit card company will have a more detailed description
of a charge than what you see on your bill. But if they don't --

PSW *does* provide a way to look this up on their site at:
https://secure.pswbilling.com/support/info.html

However, you will need to supply TWO of the following fields:
"Subscriber ID Number
  (Found in your email receipt)
 Credit Card Number
  (Used when subscribing, No spaces)
 Email Address
  (Used when subscribing)
 Username
  (Used to access the website)"

If you still cannot access your information, you can try is calling
PSW's Customer Service at

1-800-833-9127 
Credit Card Support
USA/Canada (Free)

1-713-331-6505 
Credit Card Support
International

1-888-772-2439 
Online Check Support
USA/Canada (Free)
 
OR you can email them at support@pswbilling.com
(DON'T put your credit card number in an e-mail;
 e-mails are NOT secure!)

The other thing you might try is looking through your e-mail Inbox to
see if there is an acknowledgement there of a transaction where you
purchased something online.

Before Rating my Answer, if you have any questions about the above
information, please post a Request for Clarification, and I will see
what I can do for you.

I hope that this Answer provides exactly the information that you were
seeking!

Regards,

aceresearcher

PSW Billing provides smart credit card and check processing (Visa,
MasterCard, JCB, Online Check) for subscription and shopping cart
websites. If you wish to use another payment method, check with the
website to which you are subscribing. On your financial statements,
charges are listed along with the PSWBILLING.COM or PSWHELP.COM web
address and support phone number.

Why was I billed by PSW Billing? 
You purchased a product, membership or subscription from a website
that uses PSW's services. You should have received an email receipt at
time of purchase. If you do not have your receipt, use the Account
Information Retrieval Form to view purchase details.

http://www.pswbilling.com/support/index.html