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Q: Cost to tolerate poor performance vs. cost to retrain ( Answered,   0 Comments )
Subject: Cost to tolerate poor performance vs. cost to retrain
Category: Business and Money
Asked by: coach1-ga
List Price: $10.00
Posted: 03 Jul 2003 12:28 PDT
Expires: 02 Aug 2003 12:28 PDT
Question ID: 224837
I am looking for a book called Red Line Behavior.  It talks about
toleration costs, termination costs, and training costs in
corporations.  Where can I find it?
Subject: Re: Cost to tolerate poor performance vs. cost to retrain
Answered By: mvguy-ga on 03 Jul 2003 15:08 PDT
I believe the book you're looking for is titled "Red Ink Behavior:
Measure the High Cost of Problem Employees."  It is by Jean A.
Hollands and published by Blake/Maden (ISBN 0965793907). You can find
it at

Red Ink Behavior

You can find the author's business home page and bio here:

Growth and Leadership Center

Best wishes,

Search strategy: When I couldn't find the book, I suspected that you
may have got the title wrong. So I went to and searched for
various combinations of words, and a search for "red behavior"
(without the quotes) led to a list that included this book.

Clarification of Answer by mvguy-ga on 03 Jul 2003 15:17 PDT
Actually, it appears that the correct title is "Red Ink Behaviors:
Measure the High Cost of Problem Employees."  Note the plural "Behaviors."
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