I seem to have lost my ability to download (free & legal) MP3 music
files. I’m using an iMac with OS 9.2, and browsing with Internet
Explorer 5.1.6. Internal, dial-up modem. Both the OS and the Explorer
were updated recently...maybe the root of my problem.
Used to be I could download a piece of music and it would appear in my
iTunes library, ready to play.
Now, when I download from my favorite site, iuma.com, I just get a
document on my desktop which can’t be opened. On occasion, I’ll get a
Quicktime file which I have to convert to MP3 using the iTunes tools.
When I download from MP3.com I get a player on my desktop
which plays the file OK but disappears when I close Explorer.
Similar results using Netscape 7.02 (also updated recently).
I considered the possibility that iTunes was full—it’s loaded up with
over 1,500 songs—but there doesn’t seem to be any way to increase its
memory.
What do I need to do to download MP3 files to my iTunes library?

---

Request for Question Clarification by supermacman-ga on 17 Jul 2003 20:45 PDT

I would suggest rebuilding the desktop. Refer to the Apple KB file here:

http://docs.info.apple.com/article.html?artnum=10182

If this fixes the problem, let me know =)

---

Clarification of Question by m0ng00se-ga on 19 Jul 2003 08:58 PDT

Hey supermacman,
My apologies for not responding immediately to your suggestion.  I
routinely rebuild the desktop at least once a month because I have
learned that it does solve a lot of problems.  I thought maybe you'd
hit the nail on the head because I hadn't done it for several weeks.
But no such luck. I tried it this morning and got the same results.

I don't use a Mac so cannot realistically look at your problem.

However, I recently read an EMusic forum post at the following url
that may bear fruit for you. It explains the 'Add to Library' option.

EMusic - Message Boards
http://msg.emusic.com/emusic/liststory/?topic_id=2604&month=200307

Poe

Poe, thanks for the comment. I didn't know about that "Add to Library"
trick. Good thing to know but but it didn't help with this problem.

I solved my problem folks. I noticed that there weren't any iTunes
applications showing up in my Explorer Preferences File Helpers. But
there were a lot of SoundJam apps showing up there. SoundJam is an MP3
application that I quit using a year or so ago. So, anyway, I changed
every "SoundJam" to "iTunes" and everything is back to normal. Thanks
Supermacman and Poe for pondering this.