We are having major pain with our machine.
It has a Pentium 650mhz, 128mb ram, 20GB harddisk with Windows 98SE
First, I have loaded it with WordPerfect 9, dBaseIV, IE 6.0 and
Netscape 7.0.
At this stage the system works fine.
Finally, I installed Norton Anti-Virus 2003.
We can use WordPerfect, dBaseIV and the Internet with no problem.
Even with Norton, the system works fine before getting on the
Internet.
After using the Internet, however, and when continuing to use
applications like WordPerfect on the computer, the system becomes
sluggish and sometimes freezes. Also, the computer does not hold the
dialup connection to the Internet and disconnects.
I would get rid of Norton, but we would risk getting viruses from the
Internet.
I have watched the % system performance values, and have tried to keep
it at 90%, but Norton wants to add its program to the background
process at startup time.
I have used the msconfig on the startup tab to cut down the number of
background programs.
I have checked for boot sector virus.
I have been rebuilt the computer slowly
The system is not loaded with lots of programs. Basically, there are
only seven programs loaded on the system and basic Window 98SE.
The suggestion of moving to Window XP would not work and does not
solve the central problem. This is because the Norton Anti-virus said
it would work with platform: Window XP Home/XP PRO/2000 Pro/Me/98
The Good solution and reason for this issue |
Request for Question Clarification by
livioflores-ga
on
18 Jul 2003 18:17 PDT
Hi bc90007!!
I need to know the list of the programs that appear in the msconfig
--> startup list.
Also press ctrl+alt+del in order to run the task manager and provide
us with the list of programs running.
If you do this we will be in a better position to help you.
regards.
livoflores-ga
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Request for Question Clarification by
sublime1-ga
on
18 Jul 2003 22:03 PDT
bc90007...
Please try the following, and let me know how this works:
Start with the Swap File, which is located under the
'System' icon in the control panel. You can also access
this by right-clicking on 'My Computer -> 'Properties'.
- Click on the 'Performance' tab.
- Click on the 'Virtual Memory' button under 'Performance'.
- Click on the 'Let me specify my own virtual memory settings'
bullet.
- Leave the Hard Disk setting alone.
(Though you will have better performance if you put the swap file
on a different hard drive/partition than the one Windows is on).
- Set both the "Minimum" and "Maximum" settings to 256MB.
- Click the "OK" button.
After you click "OK" Windows is going to tell you that setting
your own Virtual Memory setting is risky - just click "YES".
Now, click on the "File System" button
- Pull the "Typical role of this computer" drop box down and
choose 'Network Server' (this will make better use of RAM).
- Click 'OK'
Now click 'OK' on the main window and restart your computer.
This may give you the edge you need. It certainly can't hurt.
Let me know your outcome.
sublime1-ga
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Request for Question Clarification by
feilong-ga
on
18 Jul 2003 22:40 PDT
Hi Bc90007,
I have NAV 2003 installed on my Win98SE system and I don't have any
problem with it. It's true that it uses some of your system resources
for its virus autoprotect feature and it would help if you increase
your virtual memory settings as the Sublime one has suggested. You can
also add another 128RAM for good measure.
Another thing you can do is to run msconfig and uncheck the entry
"C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" Whether
you registered or not, unchecking this entry will not cause problem to
NAV and you can still update the software. I've also unchecked that on
my system and I have no problem about it. Please remember to restart
after doing so.
f this solves your problem, please let me know. Thank you.
Regards,
Feilong
|
Clarification of Question by
bc90007-ga
on
22 Jul 2003 15:04 PDT
From msconfig - startup - checked items
ScanRegistry
SystemTray
LoadPowerProfile
ccApp
ccRegVfy
SchedulingAgent
ccEvtMgr
ScriptBlocking
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Clarification of Question by
bc90007-ga
on
22 Jul 2003 15:07 PDT
from the CTRL-ALT-DEL panel
Explorer
ccapp
rnaapp
systray
|
Clarification of Question by
bc90007-ga
on
22 Jul 2003 15:35 PDT
Response: Request for Question Clarification by sublime1-ga on 18 Jul
2003 22:03 PDT
I changed the virtual memory to only 17633 and reboot, I got a message
"insufficient memory to initialize window" dump me in safe mode...
|
Request for Question Clarification by
sublime1-ga
on
22 Jul 2003 17:02 PDT
bc90007...
You said "I changed the virtual memory to only 17633 and reboot,
I got a message 'insufficient memory to initialize window' dump
me in safe mode..."
I don't remember the exact interface in Windows 98, but 17633
looks to me like 17MB, which is, of course, too little. I'm
suggesting that you set both your minimum and maximum to twice
the size of your RAM, or 256MB. On my current system, Windows
2000, I would just set the numbers to 256/256, since the
interface calls for the number of MBs, but it looks like your
interface is calling for kilobytes, so you would need to set
it for 256000/256000. Try that and see how it works.
sublime1-ga
|
Request for Question Clarification by
feilong-ga
on
22 Jul 2003 17:32 PDT
Bc90007,
In case you still want to continue to use NAV, please do the
following:
In msconfig - startup
ScanRegistry - check
SystemTray - check
LoadPowerProfile - check
ccApp - check
ccRegVfy - UNCHECK
SchedulingAgent - UNCHECK
ccEvtMgr - check
ScriptBlocking - check
After unchecking the two entries in your msconfig, go to NAV
configuration options and uncheck "Enable automatic LiveUpdate" and
click OK.
Regarding your virtual memory, the reason why you got the message
"insufficient memory to initialize window" is because you have set it
too high. You said you only have a 20GB HD. Your setting of 17,633
means 17GB of virtual memory, and that's too much. Change it to:
Minimum: 500
Maximum: 1000
Please confirm that you followed the above instructions and tell me
what happened.
Regards,
Feilong
|
