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Q: SLOOOW -- Dell 4300 computer running XP ( No Answer,   3 Comments )
Question  
Subject: SLOOOW -- Dell 4300 computer running XP
Category: Computers > Operating Systems
Asked by: 8675309-ga
List Price: $3.00
Posted: 20 Jul 2003 11:09 PDT
Expires: 19 Aug 2003 11:09 PDT
Question ID: 233053
I've got a P4 1.5 GHz system running XP.  Boot up is just WAY too
slow, and loading programs takes forever [hourglass sits there].  I've
defragged and deleted .TMP files.  I even think I called Dell at one
point, but the bottom line is, it's still doing it.  Can someone tell
me how to fix this?

Request for Question Clarification by feilong-ga on 20 Jul 2003 11:46 PDT
Hi 8675309,

Some questions:

"I've got a P4 1.5 GHz system running XP" --  Could you please tell us
how much RAM is installed on your system, what is the OS installed,
and other info regarding your system's hardware?

"Boot up is just WAY too slow, and loading programs takes forever
[hourglass sits there]" -- What do you mean by this? Does it take to
long to boot to Windows or doesn't it boot to Windows at all?

If ever you can go to Windows either in safe mode or normal, could you
please tell us the amount of RAM in the General tab of your System
Properties?

Please understand that we can't physically see/check your unit so it
could help us a lot ifyou can add more detail to your response. Thank
you.

-Feilong

Clarification of Question by 8675309-ga on 20 Jul 2003 12:35 PDT
Hi feilong -

Sorry, I neglected to say how much RAM ...384 MB.  By "running XP," I
meant, it's running Windows XP.

The system runs fine, other than it being very slow.  By "slow" I mean
it boots to the Windows desktop, but then the hourglass is up on the
screen for too long before it allows you to load any applications. 
Then, when loading an application, instead of them coming right up
[like it does on normally running systems], the hourglass sits there
and it takes too long before it comes up.
Another thing... grab say the IE window, and move it to the right or
left, and the icons re-paint on the desktop...they shouldn't have to
repaint/refresh.  They refresh with some default, plain graphic, and
then the real icon graphic comes on top of it.  For all of this stuff,
it doesn't really seem like it's accessing the hard drive [too
much]...

Request for Question Clarification by feilong-ga on 20 Jul 2003 12:55 PDT
It's possible that you have too many programs running in the
background. Press ctrl+alt+delete once to see how many applications
are running. What are the programs installed in your computer?

Some more questions:

"...384 MB" -- yes, but how much RAM is dispayed in your system
properties? It's possible that you may have 384MB of RAM installed in
your system but 256MB of it might not be functioning. So please check
your system properties to see if it clearly registers as 384MB.

Can you please tell us the antivirus and/or firewall installed?

Did you use a tweak program?

When did your system start to behave like this? What did you
install/remove, if any, prior to the problem?

Clarification of Question by 8675309-ga on 20 Jul 2003 14:58 PDT
>It's possible that you have too many programs running in the
>background. Press ctrl+alt+delete once to see how many applications
>are running. What are the programs installed in your computer?
 
There's nothing running in the background.  There are some things on
the systray though.
 
>"...384 MB" -- yes, but how much RAM is dispayed in your system
>properties? It's possible that you may have 384MB of RAM installed in
>your system but 256MB of it might not be functioning. So please check
>your system properties to see if it clearly registers as 384MB.
 
Clearly registers.  In fact, I just upgraded the system from 128 to
384 within the last week, hoping that more RAM would fix the problem. 
It has done next to nothing.

>Can you please tell us the antivirus and/or firewall installed? 
 
Norton antivirus.

>Did you use a tweak program? 
 
Nope.

>When did your system start to behave like this? What did you
>install/remove, if any, prior to the problem?

It's been like this for as long as I can remember.  I.e., I can't
pinpoint an exact thing that might have set this off.  Had the system
for about a year.
Answer  
There is no answer at this time.

Comments  
Subject: Re: SLOOOW -- Dell 4300 computer running XP
From: ws23ws98-ga on 21 Jul 2003 00:38 PDT
 
I have experienced a problem similar to this with my p4 2.4ghz running
winXP and 512mb DDR pc2700 memory.... I fixed this by pressing..
ctrl+alt+del then clicking the Processes tab... In the CPU column, it
shows what program is using what percentage of your cpu. I looked down
and saw which process was using all my processing power. I then fixed
the problem by uninstalling that program. I didnt really need it.

NOTE: there is an entry "System Idle Process" which shows the
processing power remaining, it does not actually use them.

Anyway, find the program.. and kill it... thats if there is one.
If not, it should give you an idea where your resources are running
off to!

Hope it helps.

_____________________________________________________
There are 10 types of people in the world, those
that understand binary, and those that dont!
Subject: Re: SLOOOW -- Dell 4300 computer running XP
From: smudgy-ga on 21 Jul 2003 07:40 PDT
 
Hi,

It could be that you have lots of nasty spyware and adware sitting
resident in your memory. Not only do these programs spy on your
computing habits, they also have a tendency to eat valuable system
resources. Since they usually load into memory on Windows startup,
that might also explain the slow booting process.

Ad-aware by Lavasoft will help you find and delete this stuff (and
it's free), as will several other similar programs available. You can
get Ad-aware at

http://www.lavasoftusa.com/software/adaware/

Good luck,
smudgy.

Google search terms: ad-aware
Subject: Re: SLOOOW -- Dell 4300 computer running XP
From: ws23ws98-ga on 24 Jul 2003 04:45 PDT
 
Just another comment...

In Ctrl Alt Del, on the processes tab, memory usage may also be a
factor of this. And on the performance tab, if your page file usage is
high, then your system will run extremely slow.

To fix the Page file usage, Right click my Computer, Click the
advanced tab, in the performance 'box' click settings, then on a
different advanced tab down the bottom is the virtual memory settings.
Click change and set the values to ones that wont affect your speed.

If these arent problems... no worries!

Good LUCK!

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