Just upgraded from ME to XP and now my audio is not working. I have
Creative SoundBlaster Live!Value and AudioHQ installed. I have
download the new drivers from the SB site
(http://www.americas.creative.com/support/welcome.asp?rd=download) and
re-installed AudioHQ
(http://www.windowsxp-drivers.com/drivers/55/55243.htm)but still no
audio. From the AudioHQ application, I receive an error message
"can't find AHQRES.dll". I'm unable to locate this file or determine
why this upgrade killed my audio. I have checked mulitple times that
the
speakers are plugged in properly. Let me know if I can clarify any
points for you. An excellent answer would be for me to hear some
music from my pc. |
Request for Question Clarification by
techtor-ga
on
29 Jul 2003 05:13 PDT
Are you sure any "mute" options have not been selected in any of your programs?
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Request for Question Clarification by
feilong-ga
on
29 Jul 2003 09:42 PDT
Did you make sure that you downloaded the correct driver for Windows
XP? If you're sure, did you uninstall the old ME driver and AudioHQ
before you installed the new one?
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Clarification of Question by
mule-ga
on
29 Jul 2003 11:03 PDT
yes, I'm sure I downloaded the correct driver from the SB site but I
never uninstalled the ME version. What do I need to do to uninstall
the leftover ME drivers?
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Request for Question Clarification by
feilong-ga
on
29 Jul 2003 17:21 PDT
Hi Mule,
To uninstall and reinstall the SB Live! Driver, you can use the
procedures described in the two links below. Follow what is
applicable:
Creative Labs, Inc.
How do I remove and reinstall SB Live! drivers in Windows 95/98/Me?
http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=100,E=0000000000006078767,K=4990,Sxi=1,Case=obj(3280),VARSET=centric:108,Kb=creative_cli_en
How do I uninstall the SB Live! in Windows 2000?
http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=92,E=0000000000006078767,K=4990,Sxi=1,Case=obj(14834),VARSET=centric:108,Kb=creative_cli_en
After reinstallation, check if your SB Live! is working properly.
"How do I test my card using the SB Live! software to see if it is
working correctly?"
http://dmzweb4.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=91,E=0000000000006078767,K=4990,Sxi=1,Case=obj(8118),VARSET=centric:108,Kb=creative_cli_en
If this solves the problem, please let me know. Thank you.
- Feilong
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