I have a ADSL internet connection with a static IP. When I leave the
computer connected and idle for a long time ( say a period of several
hours) and then try to use it, the connection status show "connected",
however, I am unable to surf. Usually, then I disconnect from the
internet and when I try to log in again, I am unable to log into the
ISP server network. When I try to shut down the computer I get the
following error message: " A fatal exception OE has occurred at
0028:C003117C. The current application has been terminated." the only
way I can then shut down the computer is by pulling the power. When I
reboot, I am able to connect to the internet fine. Can anyone tell me
what is causing this problem? I am running Windows 98. Many thanks.

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Clarification of Question by havequestions-ga on 03 Aug 2003 17:47 PDT

I also have IE 5.5 installed as well as Norton anti-virus and Black Ice fire wall.

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Request for Question Clarification by joseleon-ga on 04 Aug 2003 01:54 PDT

Hello:
  Which router are you using? Have you updated the firmware?

Regards.

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Clarification of Question by havequestions-ga on 04 Aug 2003 19:47 PDT

I don't have a router. I am using a special touch USB network
terminator ( alcatel) to connect to the internet.

I don't have this problem but (as a layman) one possible solution
might be to ask your mail program (Outlook Express?) to keep checking
for new mail every 5 minutes (say).

This might maintain the connection.