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Q: Installing burning rom ( No Answer,   1 Comment )
Question  
Subject: Installing burning rom
Category: Computers > Software
Asked by: csg-ga
List Price: $10.00
Posted: 07 Aug 2003 17:42 PDT
Expires: 12 Aug 2003 23:29 PDT
Question ID: 241224
I have windows 98 256MBram
I am trying to install a CDROM Burner  NERO5  V5.5.9.2
Ahead software.
The CDROM is correctly installed and operational.

When installing the burning rom software, I get following message
during installation

Error 1305. Error reading from file
d:\neroexpress55\nero\cdrom.cfg
Verify that the file exist and that you can access it

Retry does not help and thus I cannot install my software.
Can you help.

Request for Question Clarification by directrix-ga on 07 Aug 2003 19:22 PDT
Hi there,

I did some searching and have found that MANY things could cause this
error. So you may have to do a bit of troubleshooting to get it
working.

The first thing you should do is examine the CD and make sure it's not
dirty or scratched.

Secondly, if the disc seems fine, try copying the entire contents of
the CD to a new folder on your hard drive, and then run the install
program from there. If you need an explanation on how to do this,
please let me know.

Clarification of Question by csg-ga on 09 Aug 2003 23:55 PDT
The CD is not scratched. I tried to install on another PC without any
problems.
Have copied the CD by using "send to" to "my briefcase" but I cannot
find the install program.

 Regards

Request for Question Clarification by cyclometh-ga on 10 Aug 2003 00:08 PDT
Hi csg-ga!

Prior to your attempt to install Nero, did you have (or do you have
currently) Adaptec's Easy CD Creator? It is now called Roxio Easy CD
Creator, although they are essentially the same product.

Regards,

Cyclometh (cyclometh-ga)

Clarification of Question by csg-ga on 10 Aug 2003 16:01 PDT
I have in program files/common files  Adaptec Shared containing two
folders named CD Engine  and Creator API.

Roxio I have found under Windows Media Player\Roxio

In addition a line saying roxio CD burning plug-in install and

PKGDESC= "Roxio CD-Burning"

Regards
csg

Request for Question Clarification by cyclometh-ga on 10 Aug 2003 17:11 PDT
You may wish to review the following MSDN support article. I had a
problem with a CD-ROM drive not long ago, which related to the
UpperFilters property discussed in this article.

Please, if you follow the steps in this article, back up your system
or critical files, and proceed carefully. As the article states,
making registry changes is not to be done lightly, and can result in
damage to your operating system if not done properly.

You may also wish to search for "UpperFilters" on the Microsoft
Support web site at http://support.microsoft.com

I'm also not certain that this issue relates to yours, but it is
similar to one that affected me. If this works for you, please let me
know. I'm not posting this as an answer, as I don't have any way of
knowing if it is going to help.

Regards,

Cyclometh (cyclometh-ga)

[How to remove the UpperFilters and LowerFilters properties from the
registry]
http://support.microsoft.com/default.aspx?scid=kb;en-us;270008

Clarification of Question by csg-ga on 12 Aug 2003 05:36 PDT
As suggested i copied the cd to a folder and then tried to download from there.
I got a different message this time

neroexpress\nero\Cdi\CDI-IMAG.RTF

Does that clarify my problems?
csg
Answer  
There is no answer at this time.

Comments  
Subject: Re: Installing burning rom
From: sgtcory-ga on 09 Aug 2003 06:15 PDT
 
You may be interested in reading this information from Microsoft as well :


"Error reading from files"
http://support.microsoft.com/default.aspx?scid=KB;en-us;q248263

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