For about a week now, I have not been able to boot my computer in
normal mode. When I press the power button the computer starts but
freezes when the Windows 98 loading page comes up. It is a Gateway PC
running on Windows 98. As of now, I have tried several things in safe
mode, including defragmentizing, virus scans and running just about
every clean-up and problem-solving utility I have. What is the problem
and what can I do to fix it? |
Request for Question Clarification by
aht-ga
on
09 Aug 2003 17:24 PDT
There are several things you can try, including restoring a previous
version of the registry, but before you do that, please do the
following and report what you see and what happens. When you boot the
computer, as soon as the Windows 98 graphical start page appears (the
one with the scrolling blue bar at the bottom), hit the ESC key. This
should switch you back to the text screen, where you should see what
is loading. Try to make a note of the last thing being loaded before
the freeze occurs.
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Clarification of Question by
andre8291-ga
on
10 Aug 2003 09:42 PDT
Hi and thanks for the expedient responses. unfortunately, the problem
persists. I have tried all suggested solutions except for restoring to
a previous version of the registry because i don't know how to do
that. I did, however, read the error messages behind the Windows 98
graphical start page and this is what i got: "PRO0004E: A parameter
does not belong to any logical module." Does that mean anything to
anyone. If so, please tell me what can be done to rectify the error
along with any other suggestions to getting my PC up and running
again. Thanks - Andre
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Request for Question Clarification by
aht-ga
on
10 Aug 2003 21:14 PDT
"PROPRO0004E: A parameter does not belong to any logical module"
typically indicates a network initialization problem. Are you able to
boot up in Safe Mode with Network support, and access the
network/Internet? If not, then something is most likely wrong with the
network configuration (protocols, drivers, devices) initialization
file. Please take the relatively extreme step of booting up in Safe
Mode, going to the Device Manager, and delete/uninstall your Ethernet
adapter or adapters (assuming you are using one... if not, please post
that as a clarification). Then try rebooting again in normal mode. If
Windows manages to boot up, it should detect your network card and
attempt to reinstall it, hopefully repairing it.
Definitely make sure that you have a copy of the drivers for your
Ethernet cards handy before you try this!
I have posted this as a "Request for Clarification" to give you the
opportunity to experiment with it and report back in case it doesn't
fix the problem. If the problem is fixed, please let me know so that I
can repost this as the Answer for you to accept.
Thanks,
aht-ga
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