i downloaded and ran the Blastfix program
(http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html)

on a number of XP and 2000 PCs.  On most it worked, but on 3 it just
crashes with a unexpectedly quit message.

All the pcs have the ms patch applies before I got BlastFix.

help!

---

Request for Question Clarification by livioflores-ga on 13 Aug 2003 21:07 PDT

Can you describe in detail how do the crashes happen and alse tell us
what is the error message showed in the event?

Thank you.
livioflores-ga

---

Clarification of Question by sherpaj-ga on 14 Aug 2003 04:02 PDT

It says that this program has unexpectedly quit and do i want to send
an bug report.  the usual message when a win xp app quits.

---

Request for Question Clarification by chellphill-ga on 14 Aug 2003 06:16 PDT

If these 3 machines in questions are running WinXP, Did you choose to
disable the system restore first?
Have you tried running blastfix in safemode?

Thanks,
chellphill-ga

If those PC's have an internet connection you can also track and
remove the worm using this free on-line virus-scan:

http://housecall.trendmicro.com

I've used it successfully to remove W32.Blaster.Worm on several PC's.

Rhansenne-ga

rhansenne-ga comment worked!  Can you make that the answer.  the trend
micro thing is great.