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Q: Computer pauses ( No Answer,   2 Comments )
Question  
Subject: Computer pauses
Category: Computers > Software
Asked by: xformer-ga
List Price: $10.00
Posted: 22 Aug 2003 22:29 PDT
Expires: 21 Sep 2003 22:29 PDT
Question ID: 247840
On both our computers running Windows Me they both seem to pause for a
second or so for no apparent reason.
I ran the program TaskInfo on one machine and it seems that Microsoft
Office uses a lot of CPU time when Office is not even being used.
The CPU hogs seem to be:
Microsoft Office 10 Search Filter Daemon
Microsoft Office Search Service
Microsoft AutoUpdate
I am not even sure what these are supposed to be doing.
Our machines are not fast, they are both 233MHz, one a Pentium with
MMX and the other a Pentium II.
It probably wouldn't be so noticeable on a faster machine.
Could it be FrontPage 2002 that isn't activated yet?
It doesn't matter if the network cables are unplugged either.

Request for Question Clarification by denco-ga on 22 Aug 2003 22:43 PDT
Howdy xformer,

Which version of Office (XP, etc.) are you running?

Thanks!  denco-ga

Clarification of Question by xformer-ga on 29 Aug 2003 10:57 PDT
We are using Office 97.  I uninstalled Frontpage 2002 on one machine
and it didn't make a difference on that machine.

Thanks
Xformer

Request for Question Clarification by denco-ga on 31 Aug 2003 12:52 PDT
Howdy xformer,

I am going to suggest that you first remove the cause of the
first two users of CPU time that you mention, which should
clear up your problem without having to disable AutoUpdate.

Even though the below references Office XP, the below should
work for Office 97 on a Windows ME machine as well.

From a Microsoft Knowledge Base article.
http://support.microsoft.com/?kbid=307817

"Uninstall the "Support for Fast Searching" Feature

To uninstall the 'Support for fast searching' feature from all
Office XP products that are installed on your computer, follow
these steps: 
1 - Quit all Office programs.
2 - Click Start, point to Settings, and then click Control Panel.
3 - Double-click Add/Remove Programs. NOTE: Because there are several
versions of Microsoft Windows, the following steps may be different on
your computer. If they are, see your product documentation to complete
these steps.
4 - On the Install/Uninstall tab, click Microsoft Office XP product,
where Office XP product is the name of the specific Office product in
question. If you are using a stand-alone version of one of the Office
programs, click the appropriate product in the list.
5 - Click Add/Remove.
6 - In the Maintenance Mode Options dialog box, click Add or Remove
Features, and then click Next.
7 - Click the plus sign (+) next to Office Tools, point to the icon
next to Support for fast searching, and then click Not Available.
8 - Click Update.
9 - Repeat steps 2 through 8 for all other Office XP products installed
on your computer.
10 - Restart your computer.

NOTE: After you perform these steps, search for the Mosearch.exe and
Mosdmn.exe files. You should not find them. If you do find them, you
can safely delete these two files."

Do the above and then see if your performance improves.

Thanks for your patience during these diagnostic steps.

Looking Forward, denco-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: Computer pauses
From: snsh-ga on 23 Aug 2003 00:14 PDT
 
On a computer that slow, disable as much as possible from startup:

start
run
"msconfig.exe"
startup-tab
from this tab, uncheck everything related to ms office (except
msoffice.exe the shortcut bar), loadqm, quicktime, realplayer, that
doesn't seem necessary to run windows
Subject: Re: Computer pauses
From: funkywizard-ga on 24 Aug 2003 20:28 PDT
 
The search feature you mention may be periodically updating
information it uses for some sort of search database, which you
probably never use anyway. Definitely go with msconfig, startup tab,
and disable anything that looks unnessecary. If you are in doubt, you
can disable each item one at a time and reboot to see if it causes a
problem.

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