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Q: Virtual Teams ( Answered 5 out of 5 stars,   1 Comment )
Subject: Virtual Teams
Category: Business and Money
Asked by: rbrenowitz-ga
List Price: $75.00
Posted: 29 Aug 2003 10:44 PDT
Expires: 28 Sep 2003 10:44 PDT
Question ID: 250227
I am interested in information about bulidng trust in virtual teams. 
I am NOT interested in generic stuff about trust or generic stuff
about teams.  I also do NOT want listings that just say that building
trust is important in virtual teams.  What I want is specific and detailed
information about how to build and maintain trust in virtual teams.
Subject: Re: Virtual Teams
Answered By: legolas-ga on 29 Aug 2003 11:26 PDT
Rated:5 out of 5 stars
Hi rbrenowitz,

I've located a number of sites that seem to have information about
what you are looking for.

"Communication and Trust in Global Virtual Teams"
"This paper explores the challenges of creating and maintaining trust
in a global virtual team whose members transcend time, space, and
culture. The challenges are highlighted by integrating recent
literature on work teams, computer-mediated communication groups,
cross-cultural communication, and interpersonal and organizational

"Developing Trust in Virtual Teams"
"A research project with distributed electronic teams was conducted to
examine how virtual temporary teams quickly develop and maintain trust
relationships with people that they hardly know, and may never meet
again, with the goal of producing interdependent work."

"Trust in Virtual Teams"
"What appears to happen in virtual teams is that trust tends to be
established at the outset of the team building, rather than evolving
slowly as with collocated teams. It is the first interactions of the
virtual team members that then determines whether trust will be
maintained or not."

"Trust in Virtual Teams -"
"1. Begin your interactions with a series of social messages -
introducing yourself and providing some background personal
2. Set clear roles for each team member so that you can identify with
one another - forging the trust relationship.
3. The third hallmark has to do with attitude. Team members must
consistently display eagerness, enthusiasm, and an intense action
orientation in all their messages."

Some has also put together a website that has links to many other
Virtual Team resources. You can find it here:

Another article that might be of interest:
Lists 11 "steps" to creating a trusting virtual environment.
Gundry, John, "Trust in Virtual Teams". A Working by Wire White Paper
from Knowledge Ability Ltd, Malmesbury UK. Published at August 2000.

Also, you may wish to take a look at:
"ICASIT: Virtual Teams"
There are links to articles on that site that also address other
issues of Virtual Teams and Distance Learning/Teaching.

I hope the above answers your question. If you have any other
questions, please ask for clarification prior to rating and closing
this question.



Search used:
building trust in virtual teams
methods of building trust virtual teams
trust "virtual teams"
rbrenowitz-ga rated this answer:5 out of 5 stars and gave an additional tip of: $25.00
This was EXACTLY what I needed and it came in less than 24 hours after
I posted the question.  It was complete and included only material
that was directly related to the question.

Subject: Re: Virtual Teams
From: legolas-ga on 31 Aug 2003 09:12 PDT
Thanks so much for the praise and the tip! I'm so glad the answer was
what you were looking for.

Thanks again,


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