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Q: having a problem burning CDs ( Answered 5 out of 5 stars,   4 Comments )
Question  
Subject: having a problem burning CDs
Category: Computers > Software
Asked by: johnwr-ga
List Price: $25.00
Posted: 05 Sep 2003 19:43 PDT
Expires: 05 Oct 2003 19:43 PDT
Question ID: 252769
I am having a problem burning CDs on my windows 98 system. This is
probably a hard question to answer, but as you can see, I will pay
fairly it I can get an answer. I started using Roxio's Easy CD creator
to Burn CDs about six months ago to listen to in my car. It was smooth
at first, but lately I am noticing that all the CDs I burn have high
pitched "squeaks" in them during playback in my car. I have tried
several brands of CDs, and I have tried burning them at different
speeds, and pretty much anything else I can think of. I was hoping
that someone else had run into the problem. I will consider this
question answered if someone has an fix or workaround that will get me
where I want to go without switching CD burning software or buying a
new rewritable CD drive. Perhaps those are my only options, but if you
can think of another, and it works, I will pay. Otherwise, I will try
cleaning the CD-RW drive one more time, and then I guess I may be
forced to shell out for a new CD-RW drive, as I can't think of what
else could be the problem. Thx for your help.

Request for Question Clarification by legolas-ga on 05 Sep 2003 19:45 PDT
ACK!! NOOOOOOOO!!! Cleaning a CD-RW drive with a CD-ROM cleaner (one
that has a little fuzzy brush on the underside) will **DESTROY** THE
CD-RW drive! I'd guess your cleaning is the culprit... Either that,
or, copy-protected content...

Clarification of Question by johnwr-ga on 05 Sep 2003 19:48 PDT
sorry, I should have said that I haven't cleaned the drive at all yet,
as I haven't ever cleaned it, but I keep thinking I should try it. Thx
for the warning. And I don't think it's copy protected content, just
because it's idiosyncratic stuff, not consistent, and it's all from
CDs I initially paid full price for, many of which are older than any
copy-protected technology. There's another issue in play here, though
I'll be darned if I know what it is. Thanks

Request for Question Clarification by denco-ga on 05 Sep 2003 20:26 PDT
Howdy johnwr,

Do the squeaks occur with any other CD player than your car's?

Thanks!  denco-ga

Request for Question Clarification by sublime1-ga on 05 Sep 2003 20:45 PDT
Also, do non-burned (storebought) CDs produce the squeaks?

Clarification of Question by johnwr-ga on 05 Sep 2003 22:11 PDT
Hey folks...good follow up questions, sorry, I know this one is a bit
of a pain. Here are a couple of answers:

(1) The "squeaks" do not seem to be a problem on the other CD player I
have compared with my car stereo.

(2) store-bought CDs do not produce the "squeaks" in my car stereo,
but NEITHER DO previously burned CDs. This is why the situation was
odd to me and I thought I would just run it up the flagpole amongst an
experienced user community. I'm not trying to be a pain in the butt.
:)

I guess that just makes my question more annoying. :)

Request for Question Clarification by aditya2k-ga on 06 Sep 2003 00:11 PDT
Have you tried playing the CDs on another music system? If so, does
the squeakiness occur? It could be a problem with the car audio
system.

Clarification of Question by johnwr-ga on 06 Sep 2003 13:12 PDT
yeah, as I mentioned in the previous question, the CD does seem to
work well in my other stereo. So I guess it could be the car stereo -
though the car stereo seems to play other CDs effectively, including
some previously burned CDs. I guess one option is to see if my car CD
changer can be cleaned. OK folks, your clarifications and suggestions
have been useful. I'm probably going to close this question out in the
fairly near future because I really don't want to waste anyone's time.
Thank you!!!

Request for Question Clarification by denco-ga on 06 Sep 2003 15:38 PDT
Howdy johnwr,

Please review the answer I gave for this question and see
if it would suffice as an answer for your situation.

http://answers.google.com/answers/threadview?id=191054

Thanks!  denco-ga

Clarification of Question by johnwr-ga on 06 Sep 2003 21:25 PDT
Dear Denco, that is outstanding information, very very thorough. 

I have a hunch it's either the car stereo needing to be cleaned, or
perhaps it's the 74 minute discs versus the 80 minute ones. (I believe
the earlier ones that worked fine are 74 minute CDs, I'll have to
experiment with that).

Your answer is thorough and I consider it more than I could have hoped
for. No, it did not solve my problem yet, but it is very well
researched and informed. Post it as an answer and I'll pay you. Nice
work.

JR
Answer  
Subject: Re: having a problem burning CDs
Answered By: denco-ga on 06 Sep 2003 23:03 PDT
Rated:5 out of 5 stars
 
Howdy johnwr,

Greatly appreciate you accepting this as an answer to your
question.  I have edited the original posting to remove
some extraneous, etc. wording.

The Raymond Mills & Associates' Toggle News Letter web site
points out the most probable problem.  Even though it is a
CD-R in a computer, it is still the same problem as yours.
http://www.toggle.org/html/0007artb.htm
 
"Our son made a CD-ROM disc from his computer ... When we put
it in the drive ... the system doesn't recognize there is a
disc in the drive. When we put it in our new computer ... it
works just fine. ... Commercial CDs work just fine."

The Toggle News Letter answer was:

"It may seem like CDs and CD drives are all alike but they
are not.  Commercial CDs have a metallic reflective layer
that is placed directly against the clear base of the disc."
...
"CD-R discs, on the other hand, require an extra layer of
light-sensitive dye to record the data."
...
"The long and the short of it is that some CD drives--and
especially older ones--may not be good at reading CD-R or
CD-RW discs while they may do a perfectly fine job of
reading commercial CDs."

The Sci.Electronics.Repair FAQ indicates what to check:
http://www.repairfaq.org/REPAIR/F_cdfaq4.html#CDFAQ_038

It includes dirty lens and problems with extended length discs.

They also have general preventive maintenance tips.
http://www.repairfaq.org/REPAIR/F_cdfaq4.html#CDFAQ_027

Even though some sites (and legolas-ga) warn against using CD
laser lens cleaners, this TNT Audio write-up likes them.
http://www.tnt-audio.com/clinica/cd-lense.html

You can get CD lens cleaners at places like Crutchfield.
http://www.crutchfield.com/S-XQl6n24u5v3/cgi-bin/ProdGroup.asp?g=101200

"Maxell CD-AUTO  Automotive CD Lens Cleaner
Cleaner disc with multi-brush system
...
$12.99"

Your car's CD player probably just needs some maintenance,
and it might be as simple as cleaning the lense.  If your
radio/CD player is a real good one, I would take your car
to an automobile audio shop and have them do some proper
maintenance (cleaning and alignment) on it.  If not, then
I would try the CD lens cleaner, and see if that clears the
problem up.  If that doesn't work, then you have an excuse
to get a new radio/CD player for your car.

One of the links (The Sci.Electronics.Repair FAQ) I provided
above also has a section titled "Problems with extended length
discs" at:
http://www.repairfaq.org/REPAIR/F_cdfaq6.html#CDFAQ_015

"The specifications for the length of an audio CD is just over
74 minutes.  I have seen them as long as 78 or 80 minutes which
means that some of the basic CD specifications have been
compromised - either the track pitch has been reduced or the
track extends closer to the outside edge of the disc - or both."
...
"The disc may be rejected resulting in the display showing 'disc'
or 'error' as though damaged, improperly inserted, or missing.  In
this case, the CD player's microbrain simply thinks anything with
a total playing time exceeding 74 minutes and 15 seconds is invalid."

So, maybe as you got more experienced with burning your own CD-Rs
you might have "crossed the line" of the 74 minute "limit" that
your CD deck might have in place.  To test this theory, check out
some of the working CD-Rs that you have and see if they have less
than 74 minutes of material on them.  The link above has more on
the possible problems that can happen with extendeded length discs,
so you might want to read that reference in detail.

As the new CD-Rs work on other CD players, etc. I am positive
that it is an issue with your car's radio/CD deck and (hopefully)
just a maintenance (dirt, alignment, tracking, etc.) issue that
can be cleared up relatively easily, or the extended length disc
problem, which might mean you can get away with "just" reburning
your CD-Rs with less material.

Even though the "gold/gold" CD-Rs are supposed to be better,
at least from a "shelf life" factor, and slower recording
speeds are recommended to improve "readability", we still
can't escape that your new CD-Rs seemed to be OK in every
way except when it comes to your car's CD player.

The PC Buyers Guide.com website has a CD-R Reliability Report.
http://pcbuyersguide.com/hardware/storage/CD-R_reliability_reports.html

"Notably, few CD-R users speak highly of "blue dye" discs. In PC
Buyer's Guide's own tests, in fact, blue discs (e.g., BASF brand
with silver disc label, etc.) consistently caused more trouble
than any other type. In general, we've found that discs with dark
dye performed worse than those with lighter dyes."
...
"... we have had good results from silver/silver unbranded discs
(based on "advanced phthalocyanine dye", according to the Media
section of the CD-R FAQ) and find them an economical and -- so
far -- reliable solution."

The above page also has some links at the bottom to some other
information, including details concerning "gold/gold" CD-Rs.

Andy McFadden's CD-R Frequently Asked Questions (FAQ) states:
http://pcline.epfl.ch/zuzu/cdr_faq.htm#7

"Some audio CD players (like the ones you'd find in a car stereo)
have worked successfully with one brand of gold media but not another.
Some players fail completely with green, some fail completely with gold."

A few more things you can try:
- see if a different brand of CD-R burned on another computer works
- test "audio" (74 minute instead of 80 minute) CD-Rs
- test silver and gold CD-Rs

So even though a different type of CD-R might work for you,
you would still be stuck with the possible inability to use a
friend's CD-Rs.

If playing CD-Rs in your car is important to you, as it appears it
is, it would probably be easier just to go out and buy a new CD
deck.  There is still the route of getting your current one
serviced, but that might be money  that would be wasted.  At least
you can re-use the CD lens cleaner.

If you need any clarification, feel free to ask.


Search Strategy:

"commercial CDs work"
://www.google.com/search?q=%22commercial+CDs+work%22

cd player maintenance
://www.google.com/search?q=cd+player+maintenance

"gold/gold" CD-R
://www.google.com/search?q=%22gold%2Fgold%22+CD-R

Looking Forward, denco-ga
johnwr-ga rated this answer:5 out of 5 stars and gave an additional tip of: $1.00
This was really the definitive answer to my question, and as I
mentioned in the previous clarification, it's a model for what google
answers is all about. I feel I have some new ways forward to look at
here, and I'm much more informed.

Comments  
Subject: Re: having a problem burning CDs
From: drtandem-ga on 06 Sep 2003 01:59 PDT
 
The trouble is most likely with your car stereo.  As you cannot
reproduce the problem on other CD players.  Different players sample
the CD differently.  Somethng has changed and it is most likely your
car stereo as it is in motion and can be knocked out of alignment. 
Before suspecting your CD burner, I would have you burn a CD on
someone else's computer using a similar blank and the SAME source of
the original recording that exhibits trouble from your system.

You did not mention whether CDs you previously burned  that originally
exhibited no trouble are now making the squeak sound on playback.  In
other words, is it only a problem with CDs that are recently burned?

If the CDs you burn ONLY exhibit trouble in your car stereo and
nowhere else, why would you assume that the trouble is the burner
and/or software?  You are assuming that the car stereo is the
benchmark and that the rest of the world is wrong.
Subject: Re: having a problem burning CDs
From: westie-ga on 06 Sep 2003 06:17 PDT
 
I wouldn't blame the car stereo. After all, other CDs and CDRs play
fine.
I suspect that the CD writer has gone bad. I've had the same sort of
thing happen to one of my CDR drives: used to work fine, then suddenly
started producing unlistenable disks (not squeals, but a stuttering
effect).
Anyway, I would suggest one thing: try a different CD burning program.
I'm sold on Nero (www.nero.com) but anything other than Roxio is worth
a try, just to confirm that it's not a software problem.
Subject: Re: having a problem burning CDs
From: aht-ga on 06 Sep 2003 09:09 PDT
 
To add to the "debate", the car stereo may yet be the culprit. I base
this comment on my own personal situation, where the CD player in my
car is starting to "give up the ghost". The first symptom was the
gradual inability to track properly on burnt CDs (compilations), while
being able to play the store-bought CDs without any problem. Burning
at different rates, etc. didn't help, the head in the car CD player
just isn't tracking properly any more resulting in clicks, squeaks,
skips, and repeats. This was the situation for about six months (I'm
saving up for a new system), and recently the CD player has finally
started acting up on ANY CD I play. I don't think I'll be able to push
it until to the Boxing Day blowout sales...

Regards,

aht-ga
Subject: Re: having a problem burning CDs
From: denco-ga on 07 Sep 2003 17:13 PDT
 
Much thanks for the very kind words, the 5 star rating
and the tip, johnwr!  Greatly appreciate your patience
with the diagnostic process.

Looking Forward, denco-ga

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