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Q: Windows me ( No Answer,   1 Comment )
Question  
Subject: Windows me
Category: Computers > Operating Systems
Asked by: heaton23-ga
List Price: $5.00
Posted: 12 Sep 2003 08:42 PDT
Expires: 12 Oct 2003 08:42 PDT
Question ID: 255026
I want to remove a removable disk D that is showing in my computer
that dose not exist

Request for Question Clarification by feilong-ga on 12 Sep 2003 08:47 PDT
What drive is that disk? Is it a removable hard drive, a CD or what
(please check its icon)?
Did you once insert another hard drive before this thing happened?
Please add more details so that we can better analyze your problem.

Clarification of Question by heaton23-ga on 12 Sep 2003 09:54 PDT
It shows "Removable Disk (D:)" but there is no drive
I have under my computer in Windows me
a floppy: drive A
a Local disk: drive C
a Removable disk: D This drive shows but I do not have this disk
a Zip 250: drive E
and a compact disk: drive F
At one time I did have another hard drive install but uninstalled it
months ago
I first notice it about 2 weeks ago and have been trying to get rid of
it.
When I go in properties it shows: 
File system: Raw - Used space 0 - Free space 0 - Capacity 0
In device Manager under disk drives I show a hpz disk? Device type:
Disk drive - Manufacture: (standard disk drive) - Hardware version:
Not available - Device status: workin properly - Settings Removable is
checked - current drive letter D
Under Driver Driver provided: (standard disk drive)- driver date
06/08/2000 - Digital signer: Microsoft consumer windows publisher
I hope this will help. I can get some screen shot if this will help
but I would need somewere to send them
Thanks for any help you can give me

Request for Question Clarification by feilong-ga on 12 Sep 2003 10:10 PDT
Boot to safe mode, go to Properties> Device Manager, select the
erroneous drive and delete or remove it. Restart your computer.

Please tell me if that solves the problem.

Clarification of Question by heaton23-ga on 12 Sep 2003 13:08 PDT
I did start in safe mode and delete it and found 2 others and also
deleted them but when I restarted the Removable disk: D was back in my
computer and in device manager. I tried deleting it in safe mode again
and in regular start up but go the same resaults
Heaton

Request for Question Clarification by feilong-ga on 14 Sep 2003 03:22 PDT
Can you tell us your BIOS version, i.e. Award, AMIBIOS, etc.?

Clarification of Question by heaton23-ga on 14 Sep 2003 06:21 PDT
My Bios is Award V4.52PG
I did try changing the cd drive letter and the removable disk moved to F
F was the letter of the cd before I changed it

Request for Question Clarification by feilong-ga on 14 Sep 2003 07:16 PDT
1) In Windows, go to Start > Run and type "msconfig" (without the
quotes). Go to Autoexec.bat tab and uncheck whatever entry there is
that pertains to the non-existent drive (if any). Do the same in
Config.sys tab (if any). Click OK. If changes were made, you will be
prompted to restart your computer. Please restart. If no changes were
made, just restart and proceed to step 2.

2) Try to boot to safe mode once more, then go to Device Manager,
remove all the drives under "Disk drives" and restart your computer to
BIOS.

3) In BIOS, go to Standard CMOS Setup. Select "None" for the Primary
Slave, Secondary Master and Secondary Slave drives. Just leave the
Primary Master as is.

4) Go to BIOS Features Setup. Make sure to set the system to boot from
Floppy first, then C, and then whatever drive you want. If I'm not
mistaken, the choice you have there is "A,C, SCSI".

4) Afterwards, go to PNP/PCI Configuration menu. There should be an
item called "PNP OS Installed". Select Yes.

5) Save all the changes you did in BIOS and restart your computer.
Windows should be able to detect your hard drive, floppy, zip, and CD
drive but not the non-existent drive.

Please tell us if that solves the problem.

Clarification of Question by heaton23-ga on 14 Sep 2003 14:29 PDT
When I go to Msconfig, I get a message "Enviroment variables were
found in the legacy file Autoexec.Bat and/or Config.sys and the
variable were moved to the windows registry" I press ok and get System
configteration utility but there is no listing for autoexec.bat or
Config.sys

I did boot to safe mode and deleted all the drives under disk drives
went thruogh the bios setting, svaed the bios and restarted.
Results were my D removable disk is still there but it is now my zip
drive and E shows Zip 250 (including the zip drive icon) but is really
my cd drive. I restarted my computer again making no changes and now I
have the Removable Disk F that in non existant
Answer  
There is no answer at this time.

Comments  
Subject: Re: Windows me
From: softwave-ga on 14 Sep 2003 00:52 PDT
 
in the cd device properties try reducing the drive letters alloted for
cd drive  to use from c: to d: only(restart windows) and try agian

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