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Q: Seeing unread messages in Outlook sub-folders ( No Answer,   0 Comments )
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Subject: Seeing unread messages in Outlook sub-folders
Category: Computers > Software
Asked by: jpbischke-ga
List Price: $5.00
Posted: 21 Sep 2003 16:40 PDT
Expires: 21 Oct 2003 16:40 PDT
Question ID: 258905
I have rules set up that automatically send my e-mail to folders
within Outlook.  In order to reduce the clutter I have created a
nested series of sub-folders.  The problem that I have is that when I
get a message that is deposited directly into one of the sub-folders,
I have no indication of where the message is.  If I drill down to the
sub-folder I of course see the number of unread messages.  However,
when I am looking at the top-level folders there is no indication as
to which sub-folders contain the unread messages.  Might there be a
way to change this so I don't have to drill down to every sub-folder
looking for my new messages?

Clarification of Question by jpbischke-ga on 27 Sep 2003 15:00 PDT
I've raised the price for the answer to this question to $5.00 in the
hopes of finding someone who might be able to come up with the
solution.

Request for Question Clarification by knowledge_seeker-ga on 27 Sep 2003 16:19 PDT
Hi, 

Just so we're clear --

Are you saying that the Top Level folder does not even indicate that
there's an unread message within one of it's subfolders? (In other
words it doesn't appear "bold" with a (#) next to it?)

Or are you saying that you want to know, by looking at the Top Level
folder, (without expanding your folder tree) that there are 3 messages
in subfolder A and 2 messages in subfolder B?

-K~

Clarification of Question by jpbischke-ga on 27 Sep 2003 19:16 PDT
The first scenario (i.e. the top-level folder does not indicate that
sub-folders have unread messages).  Essentially I just want to know
that a message has been sent to one of the subfolders.  I don't need
to know which subfolder or how many messages were sent.  Just that
there's something there that I have to check.  Over the last couple of
weeks there have been a couple of instances where I haven't noticed a
message that was sent for a few days simply because there was no
indication of it being sent.  I'm trying to prevent this from
happening in the future.

Request for Question Clarification by knowledge_seeker-ga on 27 Sep 2003 19:34 PDT
Ok, that's interesting. 

Now, I'm using Outlook Express which may be slightly different, but
I'll give you some info that might help. I have nested folders like
you do, and have message rules that automatically move email to those
folders. All my unread messages cause the Top Level folder to show
unread mail, except one -- that message I have added the rule "Mark as
read" after the "Move to Folder" command. (I purposely didn't want
certain messages flagging the Top Level folder as having messages
nested inside.)

So, recheck your message rules, and see if somehow you have
accidentally clicked that option.

That's my best guess at this point --

-K~

Clarification of Question by jpbischke-ga on 27 Sep 2003 19:39 PDT
This must be a difference between Outlook and Outlook Express?  For my
rules all I have is the following (loosely translated as I don't have
Outlook pulled up in front of me right now):

1.  If message is from "XXX"
2.  Move to folder "folderXXX" 
3.  Stop processing more rules

I do also have a "Mark as Read" option selected for one of my folder
(my Spam folder) but not for the others.  The bold (#) does appear
next to the folder with the unread messages but not in the highest
level folder as I would like.
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