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| Subject:
Who Uses and Sells Interactive Electronic Technical Manuals in Private Sector?
Category: Business and Money > Advertising and Marketing Asked by: hanuman67-ga List Price: $75.00 |
Posted:
23 Sep 2003 22:43 PDT
Expires: 23 Oct 2003 22:43 PDT Question ID: 259634 |
An interactive electronic technical manual (IETM) is a Navy and DoD term ( http://www.boeing.com/defense-space/aerospace/techdata/ietm.htm) for electronic replacements for paper manuals used in training, logistics, operations, and maintenance activities. As the link above will tell you, there are various levels of IETM categorized by their level (1-5) of functionality. Suppliers of these IETM's (sometimes referred to as Electronic Technical Manuals (ETM) or Tech Orders (TO)) range from Boeing, Lockheed, Raytheon and other large defense suppliers to small companies such as Dayton Brown. The big companies supply very complex, expensive and sophisticated IETMs based on proprietary systems to support new airplanes or other pieces of capital equipment. Smaller companies provide less sophisticated, lower level IETMs that are often provided on CD Roms and play on PCs or laptop computers. Almost all of these companies supply the military. What I want to find out is who are the players (suppliers and users) of IETM's or their equivalents in the private sector? I have heard that pharmaceutical companies, companies making electrical generation equipment, and other private sector companies use electronic technical manuals instead of paper manuals. What companies use electronic manuals and what companies supply these manuals to them? | |
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Re: Who Uses and Sells Interactive Electronic Technical Manuals in Private Sector?
Answered By: tutuzdad-ga on 26 Sep 2003 20:52 PDT Rated: |
Dear hanuman67-ga; Thank you for allowing me an opportunity to answer your interesting question. The practice of reducing a question’s price in order to accommodate a lesser than anticipated answer is indeed acceptable and I appreciate your interest in my work. Per your request and generous invitation, I am posting my findings as an answer to your question: In my research I discovered that an alternate and more recently used name for Electronic Technical Manuals (ETM) in the private sector is “Computerized Maintenance Management Systems (CMMS)”. Using these strategies I was able to find a few of the better known companies and give you some information about what they do and with whom they conduct business. I.F.C.S Inc. ( http://www.ifcs-tech.com/ ), a maintenance management company based in Montreal Canada is highly regarded as a frontrunner in the Electronic Technical Manual (ETM/CMMS) field. They supply computerized maintenance management systems and services to these companies to name a few: http://www.ifcs-tech.com/Typic.asp Aliments Transgras Adhésifs Abmast Aquatech Bacon America Groupe Bocenor Bristol Meyer & Squibb Cirque du soleil Entreprise Larry Fafard et frères CEGEP de Trois-Rivières General Woods & Veeners Gildan Hydro Québec Ville de Westmount Joncas Postexpert Krispy Kernel Groupe Lavergne Neuman aluminium international Norampac Onyx environment Pandrol Canada Transports Rosemont Taho environment YKK Canada IFCS supplies tools and services to the following industries (among others): http://www.ifcs-tech.com/Home.asp Food processing Pulp and paper Lumber Electronics Pharmaceutical Plastics processing Real estate asset management Incineration Construction Transports Hydroelectricity Textile Metalworking Aluminum Water treatment Municipalities Services Multimedia IFCS Inc can be contacted here: IFCS inc. Head Office 111, rue Duke Suite 3800 Montreal (Qc) H3C 2M1 Tel. : (514) 866-5159 Fax : (515) 866-2047 Quebec Office 1005, Place Vaudreuil Charlesbourg (Qc) G1H 2K7 Tel. : (418) 626-8535 Fax : (418) 626-9514 Florida office 8875 Hidden River Parkway Suite 300 Tampa, FL, USA 33637 Tel: (813) 672-9113 Email: ifcs@ifcs-tech.com ------------------------------------------------------------------- Another Montreal based company, IXIA SOFT (http://www.ixiasoft.com/home.asp ) provides a variety of IETM’s to companies like: European Aeronautic Defense and Space Company http://www.ixiasoft.com/default.asp?xml=CUSTOMER-EADS.XML United States Army (via Hot Chow Solutions) http://www.ixiasoft.com/default.asp?result=1 United States Air Force http://www.ixiasoft.com/default.asp?result=3 IXIASOFT can be contacted here: http://www.ixiasoft.com/home.asp IXIASOFT Headquarters 75, Queen Suite 4600 Montreal Quebec H3C 2N6 Phone: +1 514 279-4942 Fax: +1 514 279-3947 IXIASOFT Europe 48 Résidence du Château 13790 Châteauneuf-le-Rouge France Phone: + 33 (0) 442 585 243 Fax: + 33(0) 442 585 243 Information: info@ixiasoft.com Toll free in North America: 1-877-279-IXIA ------------------------------------------------------------------- In addition, I have found these that you might also find interesting and pertinent to your question: * LOGISTICS * DP ASSOCIATES http://www.dpatraining.com/ “DP Associates (DPA) - SB, $30M, 300 employees: Training systems development and implementation. Training specialists, instructional technologists, computer based training (CBT) programmers, engineers, analysts, computer graphic artists, and highly qualified production staff. Advanced distributed learning (ADL), interactive multimedia instruction (IMI), computer based training, electronic classrooms, performance support systems (PSS), and interactive electronic technical manual (IETM) technologies.” MODERNIZATION OF COMMAND BUSINESS PRACTICES http://216.109.117.135/search/cache?p=ietm+logistics+civilian&ei=UTF-8&n=20&fl=0&url=yrlUWjUldUsJ:ceoss.vredenburg.com/Vredenburg%2520CEOSS_Brief.ppt This company has provided services to notable companies such as: Caremark Citicorp Bell Atlantic Nations Bank BGF EDO AAI King Pharmaceuticals And also non-military government applications to US Customs DP ASSOCIATES – WHAT WE’VE DONE http://www.dpatraining.com/training/what_we've_done.html ------------------------------------------------------------------- * EDUCATION, TRAINING AND ANALYSIS * KNOWLEDGE ANALYSIS TECHNOLOGIES http://www.knowledge-technologies.com/ Provides interactive manuals to teachers, students, schools, research labs and more in both the private and military sectors. Here is a sample of one of their manuals with a screenshot: SUPERMANUAL http://www.knowledge-technologies.com/ietm/guide/UserGuide.html ------------------------------------------------------------------- * ALTERNATIVE USES * TELEDYNE BROWN ENGINEERING http://www.tbe.com/advprg/mobile_pktietm.asp Contact http://www.tbe.com/inquiries.asp Produces a mobile pocket-sized IETM that can accommodate many electronic manuals for any purpose: “The Interactive Electronic Technical Manual (IETM) concept has been taken a step further by the Pocket IETM™ from Teledyne Brown Engineering. This portable, hand-held device delivers data contained in technical manuals anywhere it is needed.” http://www.tbe.com/advprg/mobile_pktietm.asp ------------------------------------------------------------------- I hope these additions provide some useful information pertinent to your question. Again, thank you for your cooperation and generosity. Below you will find that I have carefully defined my search strategy for you in the event that you need to search for more information. By following the same type of searches that I did you may be able to enhance the research I have provided even further. I hope you find that that my research exceeds your expectations. If you have any questions about my research please post a clarification request prior to rating the answer. Otherwise, I welcome your rating and your final comments and I look forward to working with you again in the near future. Thank you for bringing your question to us. Best regards; Tutuzdad-ga INFORMATION SOURCES Defined above SEARCH STRATEGY SEARCH ENGINE USED: Google ://www.google.com SEARCH TERMS USED: ETM IETM CMMS |
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| Subject:
Re: Who Uses and Sells Interactive Electronic Technical Manuals in Private Sector?
From: tutuzdad-ga on 24 Sep 2003 21:08 PDT |
Dear hanuman67-ga; You’ve posed an interesting question. For the time being I’m posting this as a comment in hopes that I have answered your question but I obviously won’t know this for certain until I receive some feedback from you. I’ve studied this question for some time in an effort to find the best way to approach it. In my research I discovered that an alternate and more recently used name for Electronic Technical Manuals (ETM) in the private sector is “Computerized Maintenance Management Systems (CMMS)”. Using these strategies I was able to find a few of the better known companies and give you some information about what they do and with whom they conduct business. I.F.C.S Inc. ( http://www.ifcs-tech.com/ ), a maintenance management company based in Montreal Canada is highly regarded as a frontrunner in the Electronic Technical Manual (ETM/CMMS) field. They supply computerized maintenance management systems and services to these companies to name a few: http://www.ifcs-tech.com/Typic.asp Aliments Transgras Adhésifs Abmast Aquatech Bacon America Groupe Bocenor Bristol Meyer & Squibb Cirque du soleil Entreprise Larry Fafard et frères CEGEP de Trois-Rivières General Woods & Veeners Gildan Hydro Québec Ville de Westmount Joncas Postexpert Krispy Kernel Groupe Lavergne Neuman aluminium international Norampac Onyx environment Pandrol Canada Transports Rosemont Taho environment YKK Canada IFCS supplies tools and services to the following industries (among others): http://www.ifcs-tech.com/Home.asp Food processing Pulp and paper Lumber Electronics Pharmaceutical Plastics processing Real estate asset management Incineration Construction Transports Hydroelectricity Textile Metalworking Aluminum Water treatment Municipalities Services Multimedia IFCS Inc can be contacted here: IFCS inc. Head Office 111, rue Duke Suite 3800 Montreal (Qc) H3C 2M1 Tel. : (514) 866-5159 Fax : (515) 866-2047 Quebec Office 1005, Place Vaudreuil Charlesbourg (Qc) G1H 2K7 Tel. : (418) 626-8535 Fax : (418) 626-9514 Florida office 8875 Hidden River Parkway Suite 300 Tampa, FL, USA 33637 Tel: (813) 672-9113 Email: ifcs@ifcs-tech.com Another Montreal based company, IXIA SOFT (http://www.ixiasoft.com/home.asp ) provides a variety of IETM’s to companies like: European Aeronautic Defense and Space Company http://www.ixiasoft.com/default.asp?xml=CUSTOMER-EADS.XML United States Army (via Hot Chow Solutions) http://www.ixiasoft.com/default.asp?result=1 United States Air Force http://www.ixiasoft.com/default.asp?result=3 IXIASOFT can be contacted here: http://www.ixiasoft.com/home.asp IXIASOFT Headquarters 75, Queen Suite 4600 Montreal Quebec H3C 2N6 Phone: +1 514 279-4942 Fax: +1 514 279-3947 IXIASOFT Europe 48 Résidence du Château 13790 Châteauneuf-le-Rouge France Phone: + 33 (0) 442 585 243 Fax: + 33(0) 442 585 243 Information: info@ixiasoft.com Toll free in North America: 1-877-279-IXIA If this answers your question regarding the names and types of industries in the private sector that use IETM’s please let me know and I will post it as an official answer. If you have any questions I’ll be happy to respond and work with you a bit more if necessary. Best regards; Tutuzdad-ga INFORMATION SOURCES Defined above SEARCH STRATEGY SEARCH ENGINE USED: Google ://www.google.com SEARCH TERMS USED: ETM IETM CMMS |
| Subject:
Re: Who Uses and Sells Interactive Electronic Technical Manuals in Private Secto
From: serenata-ga on 25 Sep 2003 01:00 PDT |
Other firms which use IETMs are: ABB Industries Aesculep Blue Cross and Blue Shield United of Wisconsin Case New Holland Hewlett-Packard ECS Avionics Free Motion Fitness GE Medical Systems Johnson Controls Kohler Manitowoc Cranes Metso Minerals Omron Rockwell Automation Segway Sun Microsystems University of Colorado SAIC (Science Application International Corp.) which are produced by Horizon Interactive - http://horizonint.com/ National and State governmental agencies in the areas of Construction inspection Maintenance Heavy Equipment Operation Work Zone Traffic Control Created by BSN Consulting - http://www.bsnconsult.com/ Just some more of those who use this training method and the companies who produce for them. Serenata |
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