I want to link our Avaya IP phone system with our FileMaker database
so when a call comes in it pulls up the record in FileMaker.  Proof
that it can be done by showing any technical data is what i'm after
here for $18.  If you can give me the complete how to steps i'll add
another $50.  Thanks!

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Request for Question Clarification by samrolken-ga on 01 Oct 2003 05:33 PDT

Does your Avaya IP phone system store its information in a SQL database?

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Clarification of Question by headsetsdotcom-ga on 07 Oct 2003 07:54 PDT

Samrolken, yes it does store in SQL.

Tx.

I was wondering if you made progress on this question.

I will need to know if you are using a Definity/Communications Manager
or other model of system.
Which release of software? (PBX)
Are you using IP Agent?
Is third party call control required?... If so does the system have ASAI activated?

Lance