Google Answers Logo
View Question
 
Q: windows media player 9 error ( No Answer,   1 Comment )
Question  
Subject: windows media player 9 error
Category: Computers > Software
Asked by: osurock-ga
List Price: $40.50
Posted: 01 Oct 2003 21:17 PDT
Expires: 31 Oct 2003 20:17 PST
Question ID: 262069
i have upgraded to Windows Media Player version 9.  The media player
will not play any of the music I have, the internet radio, and music
videos.  The error message I get is C00D11CD. It will play cds.  When
I went to ask
mircosoft how to fix this, they said this is a unknown error and that
they will not be able to help me.

Request for Question Clarification by tlspiegel-ga on 01 Oct 2003 22:40 PDT
Hi osurock,

I have suggestions for you, and am posting them as a clarification. 
If you find this fixes your problem and is acceptable as an answer,
please post here to let me know.

Because your settings might not be correct, before making any serious
changes try the following:

Make sure you have "all file types" selected.  Open Windows Media
Payer 9.
 
1 - Select Tools, on the drop down menu select Options.  Click on the
tab File Types, select "All " then Apply.

2 - Then, in Options select the tab Performance, Connection Speed -
check "detect connection speed" (recommended).

3 - Continue on at the bottom of the Perfomance window to Advanced. 
Make sure everthing has a checkmark in front.

===============================================================================

Sometimes drivers can be corrupt, and it is necessary to reinstall it.
 The latest update can be found here:

http://www.microsoft.com/windows/windowsmedia/9series/player.aspx

===============================================================================

If you find this fixes it... let me know and I'll post in the answer
box.

Lastly, because of the many incidences on the web describing problems
with Windows Media Player 9 and the error message C00D11CD, you might
want to use System Restore in Windows.

Windows Media Player 9 Series will be removed and the previous version
of the Player will be restored. Any CD tracks copied to your computer
will remain, and the previous version of Windows Media Player will be
able to play this audio content.

Best regards,
tlspiegel

Clarification of Question by osurock-ga on 06 Oct 2003 15:49 PDT
the two suggestions did not work, how would i perform a system
restore?  will it restore literally everything i had before losing all
the new programs i have on my computer or can i just perform the
restore on windows media player?

Request for Question Clarification by tlspiegel-ga on 06 Oct 2003 17:41 PDT
Hi osurock,

I'm sorry the suggestions didn't work for you.  System Restore was
only shipped with Windows Me and Windows XP.  If you're not using
either of those Operating Systems you won't have that on your system.

Best regards,
tlspiegel

Clarification of Question by osurock-ga on 07 Oct 2003 10:33 PDT
I have windows me.   I have never used system restore.

Request for Question Clarification by tlspiegel-ga on 07 Oct 2003 11:40 PDT
Hi osurock,

OK... now we're getting somewhere.  If you have ME then go to this
Microsoft page, print out the directions and utilize system restore. 
It won't hurt your computer.

By doing system restore, it will install the prior version of Media
Player you had on your system.

You asked: "will it restore literally everything i had before losing
all
the new programs i have on my computer or can i just perform the
restore on windows media player?"

I'm not sure what programs you're referring to having lost.  And, the
restore will not just restore one program.  It takes your computer
back to a time prior to when you installed Media Player 9.  When you
read the instructions at the Microsoft site, it will be clearer to you
about how to do the restore and what date to pick.

http://www.microsoft.com/windowsxp/home/using/howto/gethelp/systemrestore.asp

Best regards,
tlspiegel

Request for Question Clarification by tlspiegel-ga on 07 Oct 2003 11:43 PDT
http://www.viewz.com/aol/dijit/dijtip115.shtml

How to use System Restore 
New to Windows ME and later editions is a useful utility called System
Restore. Over time with each new program, problems occur. Even when
you uninstall the offending program, the problems persist. System
Restore lets you return your computer to a state before the problems
started.

To run System Restore: 

Go to Start/Programs/Accessories/System Tools/System Restore. The
System Restore Wizard should pop up.

Choose to Restore your computer & hit Next.

Now you have to pick the Restore date. Choose the most recent date
that you think the computer was behaving normally.
Please Note: Any program that was installed after the restore date
will not work after restoration.

To undo a restoration: 
Go to Start/Programs/Accessories/System Tools/System Restore. 

Click Undo my last restoration.

Request for Question Clarification by sublime1-ga on 07 Oct 2003 16:36 PDT
osurock...

A user on Yahoo groups had this problem when trying to watch a
video file. A browser dialog first asked if they wanted to play
this video inside the browser, The user chose 'yes', then got
Error# C00D11CD.

This was resolved by going to the top browser menus:
1. Choose 'view -> Explorer Bar -> Media' from the browser menus.

2. Click on 'Media Options' at the bottom. Select 'Settings',
then select 'Reset preferred types'.
http://groups.yahoo.com/group/WindowsMediaPlayerNineSeries/message/15

The next time you open a media/video file through IE, it will 
ask if you want to play it inside the browser. Choose NOT to 
play it in the browser, and see if that resolves your problem.

Let me know...

sublime1-ga
Answer  
There is no answer at this time.

Comments  
Subject: Re: windows media player 9 error
From: mvguy-ga on 06 Oct 2003 18:26 PDT
 
I had a similar problem over the weekend trying to listen to streaming
audio on one particular site with WMP9. After trying seemingly
everything and researching at length, I came across a suggestion of
using an older version of Media Player (6.4, I believe) that is
shipped with Windows XP. It worked like a charm.  In Windows XP, you
can type "mplayer2" on the command line to launch it.  I don't know if
it's included with older versions of Windows.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy