XP PRO / OE 6 - SOME IMAGES NOT VISIBLE.
Happening on eBay & 1 other site I use.
Emails with details available for more information.

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Request for Question Clarification by omniscientbeing-ga on 30 Oct 2003 17:39 PST

1936-ga ,

By "OE" was that a typo for "IE" to mean MS Internet Explorer 6?

Also, can you be more specific about what you mean by "SOME IMAGES NOT
VISIBLE"? On websites only or also on your system when offline? Or
offline but only when viewed in your IE browser?

What type of images--.jpeg, .gif, .bmp, .png, animated GIFs or what?
Please provide the details you have in your e-mails here, as a
Clarification, so that I and my fellow Researchers have as much
information as possible to assist you with your Question.

Thanks,

omniscientbeing-ga
Google Answers Researcher

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Clarification of Question by 1936-ga on 31 Oct 2003 04:16 PST

Thanks for picking up on this.
Yes, Outlook Express.

There are 2 problem sites, HEMSCOTT, which is confidential, the other
is a small banner ad campaign my wife has on eBay. Seems they are
related problems ?

EBAY: SEARCH FOR 'LOUIS WAIN'. 
The Ad banner image which should be visible at the top, produces only
'X'.
It has properties: http://ebay.doubleclick.net/adi/ebay.us.search/
No .gif or otherwisee shows up.

Problem started when my laptop hard disc running windows 2000 gave up
!
New PC has XP Pro. 
1st visit to eBay produced 'Run Time error - attempt to de-bug'
message.
(The same thing happened on the Hemscott Site)

The Ad banner people on eBay took the trouble to phone me, we cleared
Temp Internet files, cookies etc, to no avail.

I'm really not bothered about eBay which is only a temporary thing,
but the Hemscott site is more important. I can't give full details
here, because of confidentiality,  but would gladly email the full
history & attempts that have been made to rectify.

It seems to be a similar problem. Charts will not load, just a X.
Hemcott have suggest it may revolve around JAVA, but they do not have
Windows XP to check it out, in spite of the fact they are quite a
large company !

Please let me know if you think you can assist.

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Request for Question Clarification by aht-ga on 01 Nov 2003 11:04 PST

1936-ga:

This may be a little difficult to get to the bottom of, we will need
to perform several rounds of asking you to check on something, and you
reporting the results back here. If you are willing (and I presume you
are, since this issue is important to you), please start by doing the
following.

1. Go to any webpage that is supposed to display the banner ad in
question, and right-click on the 'picture' (or it's placeholder, since
the picture isn't displaying) to view the Properties (as you have
already done); record the link (such as the
'http://ebay.doubleclick.net' one in your previous post).

2. Again on the same webpage, instead of looking at the properties for
the 'picture', right-click next to where the picture should be, and
select 'View Source' instead to see the source code for the webpage.

3. In the resulting text file, search for the link you recorded, to
locate the <IMG> tag associated with the banner ad.

4. In the IMG tag, you should see a SRC= location, record it. 

5. Paste or type that SRC= location (ie. 'http://.....') in your
Address bar to see if it comes up.

6. Post here the following details:
  a. the URL for the webpage where the ad should appear (as long as it
isn't a confidential URL);
  b. the URL for where the picture is supposed to be served from (as
recorded in step 4)
  c. the URL for where the picture hyperlinks to (as recorded in Step
1)

We'll start with that, and see where it leads to.

Regards,

aht-ga
Google Answers Researcher

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Request for Question Clarification by endo-ga on 11 Nov 2003 12:31 PST

Hi,

I am pretty confident, that I have the answer to your problem, can you
please search your hard drive for a file named 'hosts' no extension,
just as that.
Please open this file with Notepad or any other text editor.
Can you please tell me what it contains?

Thanks.
endo

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Request for Question Clarification by endo-ga on 17 Nov 2003 09:11 PST

Hi 1936-ga ,

In your comment, who are you referring to?

Who has helped you obtain an answer? Because no-one has posted an
answer yet, once you let us know who helped you, then that person can
answer and you can rate their answer.

Thanks.
endo

OK, so "OE" is not a typo for "IE" to mean Internet Explorer, but is
short for Outlook Express.

omniscientbeing-ga
Google Answers Reseercher

OOPS
THE PROBLEM ARISES IN INTERNET EXPLORER !
THE WEB BROWSER.

Hi aht !

Thanks for looking at this.
I ASSUME the eBay problem is the same as the 'Hemscott' problem, which
is the more important one to solve, but involves confidential
information.

Anyway..

1. EBAY PROPERTIES
http://ebay.doubleclick.net/adi/ebay.us.search/

2. EBAY VIEW SOURCE
There are so many images, although I have carefully scrolled the top
25% 3 times, I cannot 'see' which img src might refer to the banner ad
we are supposed to get.
If you want to replicate, the search on Ebay is FLOWER FAIRIES, which
sometimes brings up the AD paid for, they seem to rotate them. Maybe
you could find the appropriate image, presumably either reference to
FLOWER FAIRIES or julie.bennett.
This only seems to happen on my PC running XP Pro.

The info given by the Banner placement site is
Click-thru URL:   http%3A%2F%2Fwww.stores.ebay.com%2Fjuliesantiqueprints%2Fplistings%2Flist%2Fall%2Fdept9%2Findex.html

Maybe this helps ????

Thanks a lot for picking up on this.

THANKS FOR THIS.
NOW SORTED.
CAN'T FIND WHERE TO RATE YOUR THE ANSWER THOUGH

Hi 1936-ga,

Your question has now expired, but since no-one posted a formal
answer, no researcher is rewarded. If you want to reward a researcher
for the help or advice they provided to you, please post a new
question intended to the researcher you want to reward indicating
their name in the question.

Thanks.
endo

Hi 1936-ga,

I want to reiterate the above comment in case you missed it.

Thanks.
endo