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Q: Lost sound on computer ( No Answer,   0 Comments )
Question  
Subject: Lost sound on computer
Category: Computers > Hardware
Asked by: ladyblew-ga
List Price: $10.00
Posted: 22 Oct 2003 12:32 PDT
Expires: 21 Nov 2003 11:32 PST
Question ID: 268683
I have a made-to-requirements computer that ran on Windows 98.  It
came with a generic motherboard programming disc. When I look for the
sound chip to reinstall it, I receive the answer "no on-board audio
chip be found." The name that shows is GA-TUCD_12 when I enter the
directory of the disc and click on the audio setup.  Please help.  I
converted to Windows XP and lost the sound when I downloaded the
upgrade for "Creative's Sound Blaster-Live! Value" or "Roxio's EZ CD
Creator 5.0 Platinum."   I assume the sound chip is Asian because of
the English on the error message.

Request for Question Clarification by feilong-ga on 22 Oct 2003 13:01 PDT
Hi Ladyblew,

Your problem is a simple driver problem. We only need to identify your
hardware to find the corect driver.

Do you have/know the specs of your computer? Do you know the name of
your soundcard and motherboard? You may need to open the computer and
look for the name of the motherboard (usually found on the center).
You can identify your soundcard by simply following where the audio
connections connect at the back of your computer. The name of the card
is usually written on the biggest chip on the card.

Once you have identified the said parts, please post it here and tell
us your current operating system.

-Feilong

Clarification of Question by ladyblew-ga on 27 Oct 2003 09:53 PST
I read the motherboard name : AMD K7600 MB
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