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Q: Handheld computing device use by lawyers ( Answered 5 out of 5 stars,   3 Comments )
Question  
Subject: Handheld computing device use by lawyers
Category: Relationships and Society > Law
Asked by: cecip-ga
List Price: $35.00
Posted: 22 Oct 2003 12:32 PDT
Expires: 21 Nov 2003 11:32 PST
Question ID: 268684
How many and what type of US attorneys use handheld computing devices
(i.e. Palm, PocketPC, etc.)?  By what "type" I mean what type of
practice--corporate, criminal, etc.

$15 Bonus if you can determine the percentages of OS in use (PalmOS
vs. PocketPC).
Answer  
Subject: Re: Handheld computing device use by lawyers
Answered By: bobbie7-ga on 24 Oct 2003 11:17 PDT
Rated:5 out of 5 stars
 
Hi Ceci!

I’m pleased that my findings are helpful.


I found a few more tidbits of information and a free publication that
you may order by phone or email.
 

44 Percent of Law Firm Marketers Use PDAs  
by Larry Bodine

“An informal survey conducted by the Law Marketing Portal web site
showed that 44% of law firm marketers use a Palm, Handspring or other
handheld PDA device.”

“44% use a Palm, Handspring or other handheld PDA device. 56% don't.
The percentage that uses a handheld is actually higher than among
lawyers in general, so the results say legal marketers are a
tech-friendly crowd.”

“ Palm brand handhelds are the most popular. Of the respondents, 32%
have a Palm V, 13% have an entry-level Palm III, and 6% (including me)
have a wireless Palm VII. Among other brands, 19% have a Handspring
model, which are cheaper than Palm devices and work on the same
operating system. Another 19% use an "other" device. Only 3% have the
wireless BlackBerry email device.”

pdaJD.com 
http://www.pdajd.com/features/lawsurvey.xml


---------------------------------------------------

“The 2001 AmLawTech survey of the one hundred largest U.S. law firms
found that 88% of the responding firms support the use of handheld
PCs.  Lawyers were early users of Palm computing devices and it is
common to see lawyers using these devices in a number of settings.”
pdaJD.com 
http://www.pdajd.com/vertical/features/PalmComputingLegalProfessionals.xml


---------------------------------------------------


 “In a dynamic mobile environment, lawyers are increasingly turning to
wireless Personal Digital Assistants (PDA) to give them access to the
vital information sent in eMails. A common frustration however, is
that the key documentation stored in eMail attachments cannot be
viewed on PDAs.”
http://216.239.41.104/search?q=cache:mY_A7QjlnwkJ:www.adlibsys.com/_htm/PDA%2520Attachments.pdf+*%25+of+Lawyers+use+PDA&hl=en&ie=UTF-8


---------------------------------------------------


Results from the 1999 Legal Technology Survey Report: 

Lawyers use of personal digital assistants has grown dramatically over
the past year, with 57 percent of large firm and 18 percent
of small firm lawyers reporting their use, compared to 42 percent and
6 percent respectively in 1998. Calendars, calculators and databases
are the most used PDA software. Only 20 percent of respondents said
they could easily manage their personal and business affairs without
their PDA.

Source: The Nebraska Lawyer December 2000
http://www.nebar.com/nebraskalawyer/pdfs/120007.pdf

---------------------------------------------------

April 14, 2003

 “Lawyers tend to use Palm devices; business people tend to favor the
Pocket PC devices (especially when the company pays for them). Palm OS
devices still command approximately 80% of the market.”
Dennis Kennedy.com
http://www.denniskennedy.com/archives/000061.html


The Top Mobile Computing Tools for Lawyers: 
From Wired to Wireless and Beyond
Dennis Kennedy.com 
http://www.denniskennedy.com/mobilecomputing03.htm


---------------------------------------------------


"More and more of today's attorney's are very mobile and have embraced
the BlackBerry handhelds as their platform of choice," said Jim
Tharpe, president of APS. "

“According to Onset, METAmessage, which is used by over 150 law firms
(40+ in the AmLaw 100) and over 1000 enterprise customers, is a
complete out-of-the-box solution for BlackBerry handheld access to the
enterprise.”
Rim Road: August 2003
http://www.rimroad.com/articles/2003/8/2003-8-19-Onset-Partners-with.html


--------------------------
Complimentary Publication
--------------------------


The BTI Tech-Savvy Team for Law Firms 2003:
 
“Lists the 63 individual law firms identified by clients as the most
tech-savvy, as well as what clients want – and do not want – in
technology from their law firms. Find out who is making the grade with
clients and where they see value in tech-savvy”

How to order your BTI publication: 
Online Or 
Telephone - Call us at (617) 439-0333 
Fax (617) 439-9174
Email us at info@bticonsulting.com
The online ordering button is not working right now so you may have to
call to order the publication.


Source: BTI Consulting
http://www.bticonsulting.com/publications.asp?vType=new&ID=18


================================================================

I am copying the information from the comment section here in order to
provide you with all the data in one place.


2002 American Bar Association (ABA) Legal Technology Resource Center
Survey Report:
 
“Law Office Technology brings together information regarding the use
of technology by lawyers, including statistics on technology budget
and goals, training and support, security, hardware, software,
websites, e-mail issues, videoconferencing, and much more.”
 
Here is the link to the 15 page Executive Summary. 
 
Check out page 10 and 11 where PDA information is provided. 
 
http://www.lawtechnology.org/surveys/2002survey/2002survey_exec.pdf 
 
 
---------------------------------------------------


Legal Technology Surveys and Statistics: 
   
“The LTRC regularly performs survey research to assess the use of
technology in the legal community. The Center's annual technology
survey for 2002, covering a wide range of new technologies available
to the legal profession, is now available.”
  
2002 ABA Annual Technology Survey  
 
“Over 3000 lawyers in private practice responded to the 2002 survey.
The survey reports are now available for sale. As in 2001, there are
five volumes.”
http://www.lawtechnology.org/surveys/ 
 
 
More information about the survey 
http://www.lawtechnology.org/surveys/2002survey/2002survey_about.pdf 
 
 
The 5 survey reports are as follows:  
 
2002 ABA Legal Technology Survey Report: Law Office Technology 
432 pages 
“Law Office Technology brings together information regarding the use
of technology by lawyers, including statistics on technology budget
and goals, training and support, security, hardware, software,
websites, e-mail issues, videoconferencing, and much more.”
Regular Price: $700.00 
Members: $600.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18426&categoryId=-3743
 
 
2002 ABA Legal Technology Survey Report: Litigation and Courtroom
Technology 220 pages,
“Litigation and Courtroom Technology brings together information
regarding the use of technologies by lawyers, including statistics on
technology budget and goals, training and support, security, hardware,
software, courtroom hardware, use of notebook/handheld in the
courtroom, online depositions, electronic filing, electronic
discovery, and much more.”
Regular Price: $525.00 
Members: $475.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18427&categoryId=-3743
 
 
2002 ABA Legal Technology Survey Report: Web and Communication
Technology 252 pages,
“Web and Communication Technology brings together information
regarding the use of communication technologies by lawyers, including
statistics on technology budget and goals, training and support,
security, hardware, software, notebooks/handheld use in the courtroom,
networks/intranets/extranets, videoconferencing, online depositions,
chat rooms, extranets, online meetings,and much more.”
Regular Price: $525.00 
Members: $475.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18428&categoryId=-3743
 
 
2002 ABA Legal Technology Survey Report: Online Research 
262 pages,  
“Online Research brings together information regarding the use of
technology by lawyers, including statistics on technology budget and
goals, training and support, security, hardware, software,
notebooks/handheld use in the courtroom, online communication, free
and fee-based online legal research, and much more.”
Regular Price: $525.00 
Members: $475.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18429&categoryId=-3743
 
2002 ABA Legal Technology Survey Report: Mobile Lawyers 
204 pages,  
“Mobile Lawyers brings together information regarding the use of
mobile technologies by lawyers, including statistics on technology
budget and goals, training and support, security, hardware, software,
notebooks/handheld use in the courtroom,”
networks/intranets/extranets, wireless usage and much more.
Regular Price: $525.00 
Members: $475.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18430&categoryId=-3743
 
 
2002 American Bar Association Legal Technology Center Survey Report: 5
Volume Set
Regular Price: $2,100.00  
Members: $1,900.00 
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18431&categoryId=-3743
 
 
---------------------------------------------------
 
 
The Eighth Annual AmLaw Tech Survey, September 2003.  
 
“Survey results were compiled from responses provided by 137 law
firms, and address the following categories: document management,
docketing & calendaring, spam defense, litigation support, and
electronic evidence vendors. Additional information on expenditures
related to hardware, software and IT related personnel is provided in
another survey titled The Basics.”
 
“Note that the average law firm technology budget for 2003 is almost
$9 million”
http://www.bespacific.com/mt/archives/003961.html 
 
The Eighth Annual AmLaw Tech Survey 
http://www.law.com/special/professionals/2003/amlaw_tech_survey.shtml
 
 
The Basics  
 
Does the firm supply handheld e-mail units to attorneys?  
 
         FIRMS  2003    2002  
Yes      100     73%     51%  
No       37      27%     49%  
(137 firms answering) 
 
  
If yes, which product does the firm use?  
 
                  FIRMS   2003  2002  
BlackBerry        88      88%     84%  
Good Technology   10      10%      -  
Other              2       2%      6%  
(100 firms answering) 
http://www.law.com/special/professionals/2003/basics.shtml 
 
 
 
---------------------------------------------------
 
 
Here are some interesting articles: 
 
The Matter at Hand 
Should companies underwrite personal digital assistants? 
Anne Stuart, CFO IT 
June 16, 2003 
 
“At Schottenstein Zox & Dunn, a large law firm based in Columbus,
Ohio, CIO Ken Illgen says the devices help bridge two gaps: one
between older and younger attorneys and one between the firm and its
clients.”
 
“Most new attorneys, typically in their 20s or 30s, came into the firm
already using PDAs instead of paper for scheduling, note-taking, and
even storing copies of documents and memos to carry to court. In
contrast, older attorneys still carried around appointment books,
correspondence-packed files, court documents, and even photocopies of
every card in their Rolodexes.”
 
“So far, about 65 percent of the firm's 105 attorneys use PDAs. While
a few partners still prefer seeing everything on paper, Illgen expects
growing client demand to convert even the most technophobic users
within a few years. Meanwhile, he hopes to expand the PDA-stipend
program to the firm's other employees as well.”
CFO Magazine 
http://www.cfo.com/article/1,5309,9753%7C25%7CM%7C606%7C,00.html 
 
 
THE PALM LAWYER 
Palm solutions for lawyers 
By Ury Fischer 
http://www.palmpowerenterprise.com/issues/issue200102/lawfirm001.html
 
On the Docket  -  Technolawyer.com: We The Legal Professionals With
Palm Computers
by Robert Rice, Esq. & Warren Whitted, Esq 
http://www.pdajd.com/columns/column-24.xml 
 
On the Docket  -  Lawyers Find New Efficiency in PDAs as Handhelds
Reach Parity with Laptops
by Scott R. Almas 
 
“Prior to introducing these high-tech tools to the Maynard attorneys,
a quick poll revealed that they were primarily using only the PDA's
native applications: Address Book, Datebook, To Do List and Memopad.
In fact, 88% of the attorneys interviewed stated that their primary
use for their Palm was for calendaring appointments and deadlines.
Slightly more than half used the address book as the second most
important app. Significantly, with regard to their perceptions of
their Palms as word processing tools, a majority of the attorneys,
63%, considered the memopad application as the third most important
function. Informal discussion revealed that most of the attorneys
either (i) never even considered using their Palms for word processing
or (ii) found that the native memopad application fell so far short of
their needs that it was completely ineffective.”
http://www.pdajd.com/vertical/features/Parity.xml


---------------------------------------------------



Search criteria:

PDA usage +lawyers
PDA usage +attorneys
PDA usage +law firms
Technology +law firms
Handhelds ownership OR usage lawyers
Handhelds ownership OR usage +attorneys
Handhelds ownership OR usage +law firms
Surveys lawyers technology


Ceci, I hope you find this additional information useful.


Best wishes,
Bobbie7

Clarification of Answer by bobbie7-ga on 24 Oct 2003 14:09 PDT
Hello again Ceci,

Here is some more information:

Blackberry Beats Palm 
In Battle for Law Firms
New York Lawyer: June 25, 2001 
http://www.nylawyer.com/news/01/06/062501e.html

Does the firm supply handheld PCs or personal digital assistants to
attorneys?
                Firms          2001        2000 
Yes             48             51%         35% 
No              47             49%         65% 
95 firms responded 

  
If yes, which products are supplied? 
              Firms        2001      2000 
BlackBerry       36        75%       47% 
Palm Family       7        15%       42% 
Windows CE unit   3         6%        6% 
Other             2         4%        5% 
48 firms responded 
  
Does the firm support handheld PCs purchased by lawyers? 
              Firms        2001      2000 
Yes              84          88%      n/a 
No               11          12%      n/a 
95 firms responded 
(AmLaw Tech, June 2001) 
http://www.law.com/special/professionals/amlaw/techsurvey2001/basics.html

--------------------------------------------------------------------

Association of Legal Administrators

Telephone Seminar Program7th Annual Law Office Technology Update
October 16, 2002

 “Question: Did you get any info on Blackberry Usage?

Answer: Based on the survey results, 25% of the firms that use
wireless services use it for Blackberry devices.

Prepared by Compass Computer Services
http://alasurvey.compasscomputer.com/2002answers.pdf

--------------------------------------------------------------------

McGinnis, Lochridge & Kilgore

“Austin-Texas based law firm McGinnis, Lochridge and Kilgore, L.L.P.
has over 250 employees and serves clients throughout the world. (..)
After trying laptops, as well as a number of other handheld devices,
Marbibi's IS Team chose Palm handhelds for the law firm. (..)  In
fact, Marbibi estimates that the IS department saved 25-35% of its
budget by not having to buy laptops.”
ITPapers
http://rfp.forbes.com/abstract.aspx?cid=63&dtid=3&docid=54635

You may view the complete article here:
http://www.palmone.com/us/enterprise/studies/study37.html

--------------------------------------------------------------------

Law firm dumps BlackBerry for Good
By Toni Kistner
Network World, Inc
http://www.nwfusion.com/net.worker/news/2003/062303netlead.html



Best wishes,
Bobbie7
cecip-ga rated this answer:5 out of 5 stars and gave an additional tip of: $10.00
Once again, excellent and fast results!  You are a dream to work with!
 Thank you so much!

Comments  
Subject: Re: Handheld computing device use by lawyers
From: bobbie7-ga on 23 Oct 2003 14:31 PDT
 
Dear Ceci,

This has been a difficult research project and below you will find two
surveys and a number of articles:

2002 American Bar Association (ABA) Legal Technology Resource Center
Survey Report:

“Law Office Technology brings together information regarding the use
of technology by lawyers, including statistics on technology budget
and goals, training and support, security, hardware, software,
websites, e-mail issues, videoconferencing, and much more.”

Here is the link to the 15 page Executive Summary.

Check out page 10 and 11 where PDA information is provided.

http://www.lawtechnology.org/surveys/2002survey/2002survey_exec.pdf


Legal Technology Surveys and Statistics:
  
“The LTRC regularly performs survey research to assess the use of
technology in the legal community. The Center's annual technology
survey for 2002, covering a wide range of new technologies available
to the legal profession, is now available.”
 
2002 ABA Annual Technology Survey 

“Over 3000 lawyers in private practice responded to the 2002 survey.
The survey reports are now available for sale. As in 2001, there are
five volumes.”
http://www.lawtechnology.org/surveys/


More information about the survey
http://www.lawtechnology.org/surveys/2002survey/2002survey_about.pdf


The 5 survey reports are as follows: 

2002 ABA Legal Technology Survey Report: Law Office Technology
432 pages
“Law Office Technology brings together information regarding the use
of technology by lawyers, including statistics on technology budget
and goals, training and support, security, hardware, software,
websites, e-mail issues, videoconferencing, and much more.”
Regular Price: $700.00
Members: $600.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18426&categoryId=-3743


2002 ABA Legal Technology Survey Report: Litigation and Courtroom
Technology 220 pages,
“Litigation and Courtroom Technology brings together information
regarding the use of technologies by lawyers, including statistics on
technology budget and goals, training and support, security, hardware,
software, courtroom hardware, use of notebook/handheld in the
courtroom, online depositions, electronic filing, electronic
discovery, and much more.”
Regular Price: $525.00
Members: $475.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18427&categoryId=-3743


2002 ABA Legal Technology Survey Report: Web and Communication
Technology 252 pages,
“Web and Communication Technology brings together information
regarding the use of communication technologies by lawyers, including
statistics on technology budget and goals, training and support,
security, hardware, software, notebooks/handheld use in the courtroom,
networks/intranets/extranets, videoconferencing, online depositions,
chat rooms, extranets, online meetings,and much more.”
Regular Price: $525.00
Members: $475.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18428&categoryId=-3743


2002 ABA Legal Technology Survey Report: Online Research
262 pages, 
“Online Research brings together information regarding the use of
technology by lawyers, including statistics on technology budget and
goals, training and support, security, hardware, software,
notebooks/handheld use in the courtroom, online communication, free
and fee-based online legal research, and much more.”
Regular Price: $525.00
Members: $475.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18429&categoryId=-3743

2002 ABA Legal Technology Survey Report: Mobile Lawyers
204 pages, 
“Mobile Lawyers brings together information regarding the use of
mobile technologies by lawyers, including statistics on technology
budget and goals, training and support, security, hardware, software,
notebooks/handheld use in the courtroom,”
networks/intranets/extranets, wireless usage and much more.
Regular Price: $525.00
Members: $475.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18430&categoryId=-3743


2002 American Bar Association Legal Technology Center Survey Report: 5
Volume Set
Regular Price: $2,100.00 
Members: $1,900.00
http://www.abanet.org/webapp/wcs/stores/servlet/ProductDisplay?storeId=10251&productId=-18431&categoryId=-3743


=========================================




The Eighth Annual AmLaw Tech Survey, September 2003. 

“Survey results were compiled from responses provided by 137 law
firms, and address the following categories: document management,
docketing & calendaring, spam defense, litigation support, and
electronic evidence vendors. Additional information on expenditures
related to hardware, software and IT related personnel is provided in
another survey titled The Basics.”

“Note that the average law firm technology budget for 2003 is almost
$9 million”
http://www.bespacific.com/mt/archives/003961.html

The Eighth Annual AmLaw Tech Survey
http://www.law.com/special/professionals/2003/amlaw_tech_survey.shtml


The Basics 

Does the firm supply handheld e-mail units to attorneys? 

         FIRMS  2003    2002 
Yes      100     73%     51% 
No       37      27%     49% 
(137 firms answering)

 
If yes, which product does the firm use? 

                  FIRMS   2003  2002 
BlackBerry        88      88%     84% 
Good Technology   10      10%      - 
Other              2       2%      6% 
(100 firms answering)
http://www.law.com/special/professionals/2003/basics.shtml



====================================


Here are some interesting articles:

The Matter at Hand
Should companies underwrite personal digital assistants?
Anne Stuart, CFO IT
June 16, 2003

“At Schottenstein Zox & Dunn, a large law firm based in Columbus,
Ohio, CIO Ken Illgen says the devices help bridge two gaps: one
between older and younger attorneys and one between the firm and its
clients.”

“Most new attorneys, typically in their 20s or 30s, came into the firm
already using PDAs instead of paper for scheduling, note-taking, and
even storing copies of documents and memos to carry to court. In
contrast, older attorneys still carried around appointment books,
correspondence-packed files, court documents, and even photocopies of
every card in their Rolodexes.”

“So far, about 65 percent of the firm's 105 attorneys use PDAs. While
a few partners still prefer seeing everything on paper, Illgen expects
growing client demand to convert even the most technophobic users
within a few years. Meanwhile, he hopes to expand the PDA-stipend
program to the firm's other employees as well.”
CFO Magazine
http://www.cfo.com/article/1,5309,9753%7C25%7CM%7C606%7C,00.html


THE PALM LAWYER
Palm solutions for lawyers
By Ury Fischer
http://www.palmpowerenterprise.com/issues/issue200102/lawfirm001.html

On the Docket  -  Technolawyer.com: We The Legal Professionals With
Palm Computers
by Robert Rice, Esq. & Warren Whitted, Esq
http://www.pdajd.com/columns/column-24.xml

On the Docket  -  Lawyers Find New Efficiency in PDAs as Handhelds
Reach Parity with Laptops
by Scott R. Almas

“Prior to introducing these high-tech tools to the Maynard attorneys,
a quick poll revealed that they were primarily using only the PDA's
native applications: Address Book, Datebook, To Do List and Memopad.
In fact, 88% of the attorneys interviewed stated that their primary
use for their Palm was for calendaring appointments and deadlines.
Slightly more than half used the address book as the second most
important app. Significantly, with regard to their perceptions of
their Palms as word processing tools, a majority of the attorneys,
63%, considered the memopad application as the third most important
function. Informal discussion revealed that most of the attorneys
either (i) never even considered using their Palms for word processing
or (ii) found that the native memopad application fell so far short of
their needs that it was completely ineffective.”
http://www.pdajd.com/vertical/features/Parity.xml


I realize this is not the exact information you require but it is all
that I have been able to locate regarding PDA or handheld device usage
and attorneys or law firms.

If you are interested in the partial information that I am providing,
you could lower the price of your question accordingly.
 
(You can change the price by going to "My Account," 
selecting "My Unanswered Questions", clicking on the question, and 
then clicking on "Change Question Parameters" to modify the pricing.)

Please let me know how to proceed.

Thanks,
Bobbie7
Subject: Re: Handheld computing device use by lawyers
From: cecip-ga on 24 Oct 2003 10:22 PDT
 
Hi Bobbie!

This info is very helpful, so I see no reason to lower the price!  You
are doing a fantastic job, and the percentages of Blackberry vs Good
Tech are very interesting because they are unexpected.

Great work!  Let me know when you think you've gone about as far as
you can, post an answer and I'll pay you!

Thanks again!
ceci
Subject: Re: Handheld computing device use by lawyers
From: bobbie7-ga on 24 Oct 2003 15:11 PDT
 
Dear Ceci,
Thank you for your kind words, nice rating and generous tip!
--Bobbie7

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