I have ordered a product from tvmarket.net Where are they located?

Saltydog220...

According to their website, tvmarket.net is:

18960 W. Greenfield Ave.
Brookfield , WI 53045
Phone: 262-206-1893 
Fax: 262-794-0474

However, it appears they are using a domian, customersystem.com, for
their order information.  In researching, it seems that both
tvmarket.net and customersystem.com are registered to the same owner. 
In doing a whois search, the registrant is shown as atennabooster.com.
 In doing a search on atennabooster.com, it shows the registrant as
having the same address as that shown on the contact information got
tvmarket.net.

Now for the bad news.  In my research, I found the following:

"I placed an order on-line for a piece of exercise equipment. Sept.
15, 2003. According to their web page, the item was to ship within 2-3
days by FedEx. I was immediately billed for the item on my credit
card. After 10 days, the website listed a tracking number for the
shipment supposedly shipped by FedEx on Sept. 25, 2003.

I just happen to work at FedEx and traced the package. The package
info was received by FedEx but no shipment was ever made. Subsequent
inquiries by e-mail and direct links from the TVMARKET.net website
have gone unanswered and the phone number is no good. The item was
paid for and never shipped and the company fails to respond.

I was billed on my credit card for an item that the company never
shipped. The item is $65.00, but I received nothing."
Consumer complaints about TV Market - tvmarket.net
http://www.consumeraffairs.org/online/tvmarket.html

So, there may be some issues with this organization.

I wish you luck.  If you need any additional clarification, please let
me know.

Regards,

-THV

Search Strategy:
"tvmarket.net"
whois query of:tvmarket.net, antennabooster.com, customersystem.com

I ordered a lateral thigh trainer from TVMARKET.NET on July 1, 2004. 
I called 1-888-256-2764 and ordered it over the phone.  I decided to
order from this company because it uses FedEx and all shipments should
be received in 3-5 days.

My first problem was I didn?t receive an email confirmation like the
rep told me.  He said you will receive an email and will be able to
track it to your door.  The email should be sent in about ?90
seconds?.  Well I waited until the next morning before I called and
asked where the email was.  Apparently the rep spelled my name which
is Joy, Joi so my email wasn?t sent to the right address.  The new rep
changed the spelling of my name and told me he would email me all my
info in about ten minutes.  Well I never received that, however I was
finally able to look at my invoice online once the spelling of my
email address was corrected.

That same day July 2nd I was charged the $105.90 and the tracking info
stated " Shipped via USPS The U.S. Postal Service was electronically
notified by the shipper or shipping partner on July 02, 2004, to
expect your package for mailing. Information, if available, is updated
every evening. Please check again later."  Today is July 13th and it
still reads that the package has not been sent. It is charging
customers for products that haven't been sent and misleading customers
with the wrong shipping info.  It has been 11 days and I haven't
received my product.

When the tracking status still hadn?t changed I called for the 3rd
time July 8th, the wait time was well over 30 minutes (yet again) and
the representative told me that my package would arrive on July 12th. 
This was a birthday present for my sister.  Her birthday was July
11th.  I told her that I would have her present on Monday night.  What
a fool I was to believe the rep.  I am starting to believe they pulled
a fast one on me.  I am out $105 and will never receive my product.

My last problem with this website is on the home page is says ?Live
Help Available?, however when you click on the link you wait and no
one is there.  Don?t they have the technology to change available to
unavailable when no one is there to help.  It might seem like a small
detail but when you add up all the problems with this website it?s
enough to warrant a formal complaint. Which I filed with the FTC and
BBB online.  Please avoid this company.