This question is for Wonko-ga
Hi Wonko,
You did so well before that I thought Id try you again.
EQUIPMENT - Im running an IBM ThinkPad T-23 with plenty of RAM. Im
running Windows 2000 Profesional. Im also running an IBM
Multi-Burner which does in fact work and which burns CD-Rs, CD-RWs,
DVD-Rs, and DVD-RWs through the IBM Record Now function. Like I
said, its working, at least mechanically
PROGRAMS - On the T-23, I have at least 3 programs which are supposed
to make video into DVDs. Only problem is, they wont do it on either
the hard disc or the IBM Multi-Burner. Im particularly disturbed
because they wont do it on the hard disc. Once we get the hard disc
problem figured out, Im pretty sure the Multi-Burner will follow.
Im starting all of these processes with an MPEG 2 file and a WAV
file. According to the Help files, this is supposed to work.
PROGRAM 1 - Avid Xpress 3.0 Create Volume on Disc appears to work
OK. But its hard to tell. The only true test is to do the next step
which is to use a DVD creation program to get the package on DVD disc.
Unfortunately, the programs below, which Id ordinarily use, hang up
as Ive described below.
In Avid, when I use Create DVD on Disc, I get a partial writing, but
the process hangs up indefinitely on Recording to Disc.
Note on Avid: This program makes its own MPEG 2 and WAV files which
it then uses to make a DVD either on Disc or on DVD.
PROGRAM 2 - DVDit! V2.5 LE Will not burn a DVD to either my hard
disc or to the DVD disc. I get an error message that says that the
WAV file has an unsupported number of channels. Theres only one WAV
file, so Im not sure how they get this. There is only one audio
track.
PROGRAM 3 - Intervideo Win DVD Creator Plus v1.0 This is the program
that came with the IBM Multiburner. It should work. This will allow
me to make VCDs and SVCDs on either the hard disc or a CD. The
process works very well. However, when I try to make a DVD on either
my hard disc or a DVD disc, the process hangs up on Making Movie.
For a 15 second clip, I can leave the machine running all night long
and it wont do anything. Additional problems with this program are
(1) once I make a VCD or SVCD, the discs wont auto-start in a
computer or player. (2) An SVCD creation on either the hard disc or
on a CD will have pulsing titles. (3) No matter how I plug cameras
into the computer, WinDVDs device list wont show them.
PROGRAM SUPPORT - Ive written to Win DVD. They asked questions about
the hardware (all of which is OK) and then told me to talk to IBM.
IBM says they have documentation to fix similar problems on their
ThinkPad T-30. However, they say I shouldnt download these patches
on the T-23. Ill risk more problems.
Ive written to DVDit! Support. Unfortunately, theyre not interested
in answering, though their websites say theyll answer in 24 hours.
ATTEMPTS Ive re-installed all software with no good results. And
I've systematically tried all possibilities in running the above
programs with no result.
SUSPICION #1 - One suspicion I have is that none of these programs
work with Microsoft Service Pack 3, which is what Im using. Could
this be the case? If so, what are the patches? Once Service Pack 3
is installed, theres no way to remove it and back down to Service
Pack 2.
SUSPICION #2 I doubt that the IBM Multiburner physically has
anything to do with the problem. Im guessing this because I cant
burn DVDs to my hard drive. And, all problems with SVCDs are
happening in both the hard drive and the Mutliburner.
PROBLEM RE-STATED - Any ideas on whats going on with the above? As I
said, the hardware is working OK. The fact that I cant make DVDs on
either the hard disc or a DVD disc indicates a hardware/software
conflict that Im getting tired of. I figure that, once I get the
thing fixed well enough to burn to hard disc, then itll work on the
Multiburner.
Additionally, what is the phone number for DVDit!? Theres not one
listed in the website.
What is the number for Intervideo Win DVD?
Thanks,
Zaynab-ga |