How do you turn on the 9 pin computer plug on the back of a Motorola
Digital cable box? The TiVo help desk guy said that I needed to get
the cable company to turn it on but they don't know how (or won't) .
Motorola won't talk to anyone but the cable company.

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Clarification of Question by doowop-ga on 04 Nov 2003 19:46 PST

The tivo guy said that the cable company had to send a signal via
their cable network. Could there also be a way to turn it on by
pushing buttons on the box?

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Clarification of Question by doowop-ga on 28 Nov 2003 07:22 PST

I called the cable company and they said that the model was a GI4032

model number of the box? is this a Tivo box? 

compu_man-ga

I worked with some similar boxes once, and the RS232 9-pin connectors
could only be activated for service, with the use of a physical dongle
(basically, I had to remove the cover, and attach a special circut
board to a header on the motherboard). It is possible the controller
on your box is of a similar design.

That would be way beyond my expertese