Hi, Cesar!
Thank you for allowing me the opportunity to provide you with some
suggestions for marketing your POS software. I understand how hard it
is for a small company to market a product without the funds to hire
and train a sales force. As luck would have it, I happened to call
the owner of a company today that seemed very open to working with
you. I will tell you about the company in a just a bit.
You are right in your assumption that there are many sales rep
companies "out there." Unfortunately, very few market software other
than their own and finding a software marketing rep firm that is
affordable to small companies is next to impossible. The man I spoke
to today told me that the best companies charge many thousands of
dollars up front and are very selective about who they take on.
Aside from the marketing rep firms, there is another breed of "sales
outsourcing firms" that basically go into a company and train and
inspire the existing sales force. Alternatively, if you do not have a
sales force, they will contract out their own sales force to introduce
your product to the desired markets. These firms also cost a large
amount of money.
An alternative solution is to find an independent sales
representative knowledgeable in software and to hire the individual by
providing a salary or to contract as commission-only. You can do this
through independent advertising locally, or through some specialized
online job boards that allow job-seekers and employers to advertise
their specialties and requirements.
==
My answer is comprised of the following resources for your consideration:
1. The software marketing rep firm that I spoke with today and which
is probably the resource you should contact first.
2. Two sales outsourcing firms that MAY be affordable and will be
worth talking to about your needs.
3. Some specific online job boards where you may find some potential
sales representatives to work on a commission-only basis.
4. A reference for a web-based "software demonstration" application
that can be used to generate leads almost like an online tradeshow.
5. A good selection of articles for you to read before you consider
any of the above recommendations.
1. CENTAUR MARKETING SERVICES
==============================
http://www.studentquad.com/Sales.htm
Below is a description of the company's marketing services followed
by some bits from my phone conversation today:
=
"Centaur is a national computer software and technology products Sales
Representation and Marketing Services Firm. If you are looking to get
your new product on the retail shelf and are interested in maximizing
your sales, you will want to partner with Centaur."
"Whether you are an established manufacturer or this is your first
creation, an association with a Rep firm can provide you with an
instant conduit to the major resellers in the country. In addition, a
Rep firm can go to work for you immediately, presenting your new
product directly to the decision-makers."
"The cost of hiring an experienced sales force with salaries,
benefits, expenses, etc. can be an exorbitant expense for most
manufacturers. A Rep firm offers you a less expensive alternative."
"Established Rep firms have good relationships with the national
retailers, relationships that in some cases have been nurtured over
several years. Working with a Rep firm allows the manufacturer to
leverage these established relationships to get your product on the
shelves."
"With a continual physical presence at the retail level, the Rep firm
can communicate all types of markets, competitive, and accounts
information. Receiving this information in a timely manner can improve
your strategic decision-making."
Services
--------
"Centaur offers a wide range of services focusing on the individual
needs of the client. For the newer manufacturer, Centaur offers
product-marketing support, launch program formulation, and full sales
representation to both distribution and retailers. For the established
manufacturer, Centaur offers account maintenance, account buying
research, and a new product program designed to lower sales costs
while maximizing sales. Centaur is focused on optimizing sell in and
maximizing the sell through of our client's products.
===
Phone Conversation:
-------------------
Today I spoke with Ted (owner, I believe) for quite a while about
your specific situation. He was very informative about the software
marketing industry. He is definitely someone who is willing to work
with you and find a suitable sales rep to market your software. There
are several different scenarios he would need to discuss with you
based on the extent of the market you want to reach. I, of course,
could not answer the questions that are essential in formulating a
software marketing contract.
Do you want to market your software in Florida only, or throughout
the entire country? What types of retail stores do you want to target?
Would you like a sales representative to hit the trade shows? If so,
you will need to allocate some funds for that. Travel costs might have
to be considered. However, he did say there are reps that he can
recommend that will work for commission only.
I will leave it to you to call him at your convenience if you wish.
Contact Info:
============
Centaur
Contact Ted Maher
Phone 415-775-3020 (ext 15)
Email: tedmaher@studentquad.com
Address:
1454 Chestnut Street
San Francisco, CA 94123
++++++++++++++
2. SOFTWARE OUTSOURCING COMPANIES
===================================
The following companies are typical, expensive, outsourcing companies
as I described in my introduction. They normally send an outside sales
force into your company if you do not have your own, in-house sales.
However, it is worth a call to both companies to see if they will work
with you on a smaller scale.
Sales Focus, Incorporated
-------------------------
6 Park Center Ct.
Owings Mills, MD 21117-5601
Tel: 410-581-8305
Fax: 410-581-8306
Toll Free: 866-840-8305
http://www.salesfocusinc.com/index.htm
I sent an email to Sales Focus explaining your situation. I said you
might need only ONE sales representative as opposed to an entire team
and that your focus was on software products. A partial response is
included:
"We would be more than happy to discuss your current situation
further. We offer many different services that can accommodate your
needs, including sales outsourcing for inside or outside sales reps."
I don't know if they would actually consider a small operation with
only one, commission-based sales representative. It can never hurt to
call.
Sales Staffers International, Inc.
----------------------------------
O'Hare Search Group
1400 E. Touhy Ave., Suite 160
Des Plaines, IL 60018
Phone 847-954-9000
Phone 800-940-7532
http://www.mr-ohare.com/clients/ssi.html
"Providing experienced sales professionals on a full-time, part-time
or temporary basis is our focus. When your company needs salespeople
in any division, in any capacity, on an interim basis, SSII is there
for you."
Services
---------
Three levels of interim sales staffing are available:
* Sales staff recruiting. We'll find the best sales people for your
interim positions.
* Sales staff training. If needed, we'll coordinate training to your
specifications.
* Sales staff management. Our account managers can supervise, track
and report the sales activity of your temporary workforce.
Applications
-------------
SSII will source interim professionals for:
* New product introductions.
* New territory development.
* Test markets.
* Conference/trade show staffing.
* Other short-term special projects.
Benefits
--------
SSII pledges to:
* Increase your sales reach with no increase in overhead.
* Help you compete in fast-changing markets.
* Insulate you from payroll hassles-we are the employer of record.
==
I did not call or email this company. However, the mention of
"temporary" and "part-time" seemed a bit more promising and
potentially less expensive than the other companies I researched. I
would call and find out if they would contract out a commission-based
sales rep.
++++++++++++++
3. ONLINE JOB BOARDS
=====================
These are boards where you can advertise as the employer and also
find sales reps seeking jobs.
SalesRecruits.com
==================
http://www.salesrecruits.com/
Sales Recruits is an online job board designed specifically for
"Software and Technology Sales Professionals".
I performed two sample searches and found some excellent results.
* Under "For Employers", I performed a search under "Florida" and
discovered several potential candidates for software sales
representatives.
* Under "For Candidates", I simply browsed the jobs to get an idea
about the reputation of firms utilizing the service. I was equally
impressed.
Of course, utilizing this service would not be considered
"outsourcing" since you would finding your own sales rep.
** You could certainly place an ad for a commission-based sales rep on
this board, defining the characteristics you desire.
CareerBuilder.com
=================
http://www.careerbuilder.com/JobSeeker/
This is a job site where YOU, as the employer, can advertise for a
sales rep. You can get an idea of the sales jobs advertised in Florida
in two ways...
Under Quick Job Search:
Select Florida under state
Under job types, scroll down to sales
OR:
Under "Search by Job Category"
Select Sales and Marketing
It will then bring you to the next page where you can select Florida
For a preview of Sales Representative jobs located in Florida, go to
http://salesmarketing.careerbuilder.com/sm.asp?argv0=Florida_Miami_SalesAccountRep.htm&pg=2&ArgURL=/sm.ic/Florida_Miami_SalesAccountRep.htm%3Fpg%3D2&cbRecursionCnt=1&cbsid=d7ba3403f04341a2a1be2ad21f68c868-121526450-ro-1
Rep source
==========
http://www.vmwinc.com/repsourcemasterindex.htm
An Online Resource Site Joining Together:
* Sales reps * Manufacturer Reps * Independent Reps * Manufacturer Agents
* General Sales Agents * Sales Representatives * Manufacturers Representatives
There are a few listings under the Software Sales Division:
http://www.vmwinc.com/RepSource/repsourcesalessoftwareproducts.htm
Craig's list
============
http://miami.craigslist.org/
This is another potential spot for YOU to advertise
Florida sales jobs
http://miami.craigslist.org/sls/
++++++++++++++
4. A MARKETING TOOL ON YOUR WEBSITE
====================================
The following two articles describe a marketing tactic you might
consider at a future time since it is quite expensive to implement.
From "Runaware: The Demo Disk's Nemesis? Software Market Solution
http://www.softwaremarketsolution.com/SMS%20Articles/runaware_art.htm
"Based in Sweden and founded by Pelle Axeland, Runaware
(www.runaware.com) describes itself as "an electronic marketplace
designed with the needs and problems of both software customers and
Independent Software Publishers (ISVs) in mind." The company also
likes to think of the site as a "full time tradeshow" for software
products."
(Read More)
From "Increasing Lead Generation and ROI with Runaware and Runademo."
Software Market Solution.
http://www.softwaremarketsolution.com/SMS%20Articles/Lead_generation_with_Runademo.htm
"Since it's initial release the Runaware evaluation product evaluation
service has been implemented by such companies Microsoft (Microsoft
Project, Visio), Genealogy (Family Tree Maker), Peachtree (Complete
Accounting), Cougar Mountain Software (Cougar Mountain Accounting for
Windows) FrontRange (Goldmine) and many others. The value of the
Runaware system is easy to quantify. Requiring visitor registration
before trying out an application allows a publisher to build a highly
qualified lead list. The Runaware reporting system allows a publisher
to build a profile of demo usage (an important point, since as much as
90% of the trialware downloaded by customers is never viewed or used).
And given that the cost of producing and mailing a demo CD now
averages between $1.50 to $2.50, the COG savings can be considerable."
"Over the last 12 months Runaware's ability to provide as a powerful
lead engine for software publishers is no longer theory. We spoke to
one of the leading publishers in the sales force automation market
(they didn't want their company name mentioned since they want to
maintain their competitive advantage for as long as possible) and
asked for some data on their results. They told us they began using
Runaware in the last half of 2001 and that Runaware visits now account
for 41% of all generated leads for their product. During the last
quarter of 2002, Runaware generated more leads for them than any other
offer or promotional program."
++++++++++++++++
5. ARTICLES
============
"Marketing Software When You Are a Small Company."
http://radio.weblogs.com/0103807/stories/2002/04/15/marketingSoftwareWhenYouAreASmallCompany.html
"Make Independent Reps for Your Sales Force", by Randy Feris. National
Business Association.
http://www.nationalbusiness.org/NBAWEB/Newsletter/492.htm
"Outsourcing Sales", by Ed Tittel. (April 24, 2002)
http://www.keys.com.tr/Data/Outsourcing%20Sales.pdf
THE ECONOMICS OF OUTSOURCING FIELD SALES
http://www.commktga.com/why-reps0003.htm
++++++++++++++
Cesar, I have really appreciated working with you. I truly hope that
you can find a suitable situation to market your software. I have no
doubt that your enthusiasm will pay off!!!
I wish you the best of luck in your endeavor!
Sincerely,
umiat
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