WordPerfect 8.0 running on Windows NT crashed, and now I get an ACCESS
VIOLATION error when I try to open the program - it won't open.  I
previously found a solution on a usenet group which involved deleting
an entry through regedt32 - but I can't find it again.  Does anyone
know?
Thanks

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Request for Question Clarification by pinkfreud-ga on 05 Nov 2003 15:16 PST

Could this be the usenet post to which you refer?

http://groups.google.com/groups?selm=3634CF7C.2CAD33B9%40geocities.com&oe=UTF-8&output=gplain

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Clarification of Question by jayatlga-ga on 05 Nov 2003 16:34 PST

Thanks PinkFreud, but this doesn't help us.  The user has
administrative priv.  And its not a new instllation.  Been running for
years.  This happened when Hotdocs attempted to open a file thorugh
WordPerfect.  My guess is that the file was somehow corrupt and
trashed something in the way Wordperfect is called or starts up. 
We've actually had this problem before - on two different computers
with the same configuration, and fixed it through the registry.  But I
can't find my notes.

Have no problem accessing the registry - just don't know what to do
once I get there.

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Clarification of Question by jayatlga-ga on 06 Nov 2003 06:15 PST

Here is the specific Dr. Watson error:

access violation 0xc0000005 0x3456631b

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Clarification of Question by jayatlga-ga on 06 Nov 2003 08:14 PST

By the way........... PFREG doesn't have any effect.
This can be fixed by uninstalling and reinstalling WordPerfect.  And
the problem is not in the WP8US.WPT template, as we save and reuse
that.  (And a reinstall "over" without uninstalling, doesn't work)

But it is a pain to reinstall, and the registry fix works faster and
seems to "hold" longer.

So I'm still looking for an answer!

Thanks