When I click "my computer Icon" all is fine, but if I click "windows
explorer icon" it won't open "windows explorer" or "my computer"

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Request for Question Clarification by feilong-ga on 08 Nov 2003 08:56 PST

Hi,

Could you please tell us the operating system you are using?

Is the Windows Explorer icon located on your desktop or in the Start
button programs group?

- Feilong

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Clarification of Question by cardin-ga on 08 Nov 2003 11:26 PST

Hi, I use windows xp home edition the icon for internet explorer is in
the start button program group

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Request for Question Clarification by feilong-ga on 08 Nov 2003 11:32 PST

Thanks for the clarification. However, now you said it's Internet
Explorer. Are you sure it's Internet Explorer and not Windows
Explorer?

Have you tried creating a new shortcut for the icon?

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Clarification of Question by cardin-ga on 08 Nov 2003 12:31 PST

Hi, I'm sorry it is "windows explorer"

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Request for Question Clarification by feilong-ga on 08 Nov 2003 12:41 PST

Have you tried creating a new shortcut for the Windows Explorer icon?

Is there an error message when you click on the icon?

Please answer the two questions above so we can have a better idea
regarding your problem. It would be better if you can give any
additional information.

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Clarification of Question by cardin-ga on 08 Nov 2003 13:16 PST

I have created one shortcut for "my computer" and one for windows explorer,
my computer is now working well but the problem is with the "windows
explorer" shortcut

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Request for Question Clarification by feilong-ga on 08 Nov 2003 13:32 PST

Go to your Windows directory and click on "Explorer.exe. Does it open
Windows Explorer? Can you access the directory folders with it?

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Clarification of Question by cardin-ga on 08 Nov 2003 14:48 PST

I can't find explorer exe in the windows folder.

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Clarification of Question by cardin-ga on 08 Nov 2003 15:08 PST

the shortcut of "windows explorer" in my wife user account works
without any problems. but not on mine.

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Clarification of Question by cardin-ga on 08 Nov 2003 15:23 PST

HI, I have found explorer exe, when I click to open it I get a grey
box with this message:

file explorer exe manifest
to open this file windows needs to know what program created it.

Perhaps, try copying the shortcut from your wife's account onto a
floppy disk or other form of removable media, and copying it back to
your account?

You should be able to create a new, working shortcut to Windows
Explorer by doing the following:

1. From the Start menu, navigate to All Programs, Accessories
2. Find "Windows Explorer" in the list of items in Accessories, place
the mouse over it, and press-and-hold the Right (not the left) button
3. While holding the Right button, drag the mouse to an open spot on
the desktop and release the button
4. Now select "Copy here" from the menu that appears.

You should now have a working shortcut to Windows Explorer.

HI, I have created new shorcuts form the all programs menu, but it won't work.