when I attempt to download a CD, I get the following msg from WINDOWS
on a blue screen:  an exception OE has occurred at 0028:7465LE00 in
VXD---. This was called from 0028:C182AE48 in VXD scsi1hlp(03) +
00000588. It may be possible to continue normally.  when I try to
continue, my system freezes up and I have to re-boot using the
computer.

bajabill...

You don't say which Operating system you're using, and it seems
this problem can occur in Windows 95, 98 and ME, so you may 
have to browse through some of the links I provide to find an
answer specific to your system.

The most common solution to this problem is nicely detailed
on the Auld Farts Computer FAQs website. The question is 
found in Question (Q4) on this page on CD ROMs:
http://www.auldfart.co.uk/cdq.html

The answer is on this page, and has to do with replacing
the scsi1hlp.vxd file with the original Windows file.
Complete instructions for how to accomplish this are given:
http://www.auldfart.co.uk/cda.html#(Q4)%20Answer


A similar solution is outlined on this page from TechAdvice,
along with a second solution, involving Idecdvsd.vxd, if
replacing scsi1hlp.vxd does not resolve the error:
http://www.techadvice.com/w98/errors/1/er_00049.htm

The solution on the page above (TA00049) is given in response
to several error scenarios on this page from TechAdvice.
You may want to browse through them to see which one best
fits your situation:
http://www.techadvice.com/issues/how-to.asp?word1=vxd&word2=scsi1hlp


Since I don't have direct access to your computer, resolving
this problem satisfactorily may require additional dialog
between us. 

Please do not rate this answer until you are satisfied that  
the answer cannot be improved upon by means of a dialog  
established through the "Request for Clarification" process. 
 
A user's guide on this topic is on skermit-ga's site, here: 
http://www.christopherwu.net/google_answers/answer_guide.html#how_clarify

sublime1-ga


Searches done, via Google:

"an exception OE has occurred at 0028" VXD scsi1hlp(03)
://www.google.com/search?q=%22an+exception+OE+has+occurred+at+0028%22+VXD+scsi1hlp%2803%29

Hi bajabill,

  i recommend you to reinstall Windows OS on your computer. Rather
than searching Google to solve this kind of device driver (VXD files)
errors, the best thing is reinstalling windows. i experienced same
kind of problems. and if your computer is running windows for more
than a year then reinstalling is the best thing to do. With time,
windows registry becomes a mess. it can be because of installing and
uninstalling of software or can be due to viruses. So if your windows
OS is running for more than a year, go ahead and reinstall it. I do
reinstall my windows every 6 months.

Thanks
WhiteWizard

reapply windows service pack, then
update drivers (especially IDE and video), then
go into bios and disable unnecessary-sounding stuff, then
swap memory slots, then
reinstall windows