My Laptop with windows XP freezes on shut down and if you try to
hibernate it comes back with an error that the driver for COM 1 is not
allowing the system to hibernate.  I have checked the drivers and
found that according to the system they are not in need of updating. 
If I disable the COM 1 port I get the same error only for a different
port.
HELP

Hi,

Thank you for your question.

Your problem is discussed in the following knowledge base article,
this happens if you have Quicken installed. Please follow the steps
described.

Error Message: The Device Driver for Com1 Is Preventing the System
From Entering Hibernation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810905&Product=winxp


I hope this answers your question, if you require any help or
clarifications, please do not hesitate to ask.

Thanks.
endo


Search strategy

hibernate driver error
http://support.microsoft.com/search/default.aspx?Queryc=hibernate+driver+error&Query=hibernate+driver+error&srch=sup&catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&Product=winxp&KeywordType=ALL&Titles=false&numDays=&MaxResults=25&srchstep=1&InCC_hdn=true&querySource=gASr_Query

Thank you for taking the time to rate my answer.
Regards,
endo