Hey Blucken -
The contact is Rick Smith at CMAI Global, a global consulting firm:
CMAIglobal
Rick Smith - 281-752-3270 (direct line)
http://www.cmaiglobal.com/
You'll want to reference the quote concerning "Google Answers."
The information should be at no charge. Should you run into any
issues, please let me know.
You might also want to check out this link for an alternative resource
for fee-based information on the industry:
Industry data at American Plastics Council
http://www.americanplasticscouncil.org/benefits/economic/economic.html
($150 Resin Review)
http://www.americanplasticscouncil.org/benefits/economic/pips_exec_summary.html
Additional Link:
http://www.pvcinsight.com/
Search strategy:
PVC "market research"
PVC market
(made calls) |
Request for Answer Clarification by
blucken-ga
on
07 Jan 2004 08:00 PST
I want a refuind for this answer, you have already collected on the
related PVC for $200 which I said I would pay at a reduced rate of $75
once the CMAI guy helped me. He did finally but now I am hot with the
$200 and the $75. I want a refund on the $200 and will pay the $75 and
a tip as I stated before.
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Clarification of Answer by
jbf777-ga
on
07 Jan 2004 09:36 PST
Blucken -
I think we have a misunderstanding of sorts.
You had posted two separate questions, each for $200, looking for an
answer for each, correct? Had I posted an answer for each of those
from a different sources, would this be even be an issue right now?
The only reason this question was lowered in price was due to what I
had mentioned to you:
"They do not have data on the "Powder Process Resin" growth rates. If
you'd like to decrease the price of that question to accommodate THIS
(emphasis added), feel free."
You lowered the price to $75 plus a future tip in good faith.
This question only had one piece of information (Powder Process Resin
growth rates) missing from the 4 you needed. If you break up what was
originally a $200 question into 4 pieces, $50 for each piece of
information, the price of this question really should have been
lowered to $150, not $75. I took the $75 in good faith because you
said you would add in a tip and wasn't going to quibble over it.
You got an answer to both questions for $275, correct? Instead of the
$400 you originally posted?
My question is, did the CMAI guy answer BOTH questions? If he did,
what is the issue? Why do you feel now that this is unfair, when you
originally posted BOTH questions at $200? Is it because both
questions were answered from the same source?
jbf
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Clarification of Answer by
jbf777-ga
on
07 Jan 2004 10:27 PST
Hello again -
I just reviewed our correspondence on both questions.
Originally you posted two separate, $200 questions. After my
researching on both questions, I determined that I could find one
source to answer BOTH questions for you. I suggested to you to lower
the price of the ONE question (not BOTH questions -- just the one),
which you did, to accommodate the one piece of information that was
missing from it. There was no discussion of lowering the price of
both questions. Because there was no discussion, it was my
understanding we agreed to one answer for both questions -- one at $75
and one at $200. One source or multiple sources -- either way you
would be paying $400 for all the information, because it is indeed
worth at least $400.
With this in mind, I don't want you to walk away dissatisfied with the
service you have received.
Here is what I would be willing to do. I will cancel the $200
question. You can post a $100 tip to this $75 question bringing the
total value of your expenditure for all the information down to $175,
which I feel is very fair considering one of these questions alone is
worth $200 of information. Please post the tip first, and I will then
cancel the other question.
Thanks for your understanding,
jbf777
|
Clarification of Answer by
jbf777-ga
on
07 Jan 2004 15:59 PST
Blucken -
OK, we're all set. The $200 should be cancelled shortly. Thanks for the rating.
Have a happy new year,
jbf777
|
Request for Answer Clarification by
blucken-ga
on
29 Jan 2004 12:50 PST
Never saw that $200 cancellation on my VISA. Please check on this!
Thanks
|
Clarification of Answer by
jbf777-ga
on
29 Jan 2004 13:13 PST
Hey blucken -
All billing issues are handled directly with the Google Answers
Editors. Can you please email answers-editors@google.com and refer to
the question 283604? If you have any difficulties, please let me
know.
Thanks, and sorry for any inconvenience.
jbf777
|
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