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Subject:
Need advice on leveraging my client relationships.
Category: Business and Money Asked by: pcventures-ga List Price: $6.50 |
Posted:
13 Dec 2003 21:47 PST
Expires: 15 Dec 2003 21:42 PST Question ID: 286898 |
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There is no answer at this time. |
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Subject:
Re: Need advice on leveraging my client relationships.
From: sublime1-ga on 13 Dec 2003 23:02 PST |
pcventures... You said: "I'm a computer consultant, and he seems to be happy with the work I've done at his home so far." I've also done computer consultation in clients' homes, and it seems completely within reason to mention the fact that you would appreciate any referrals he could make, based on his satisfaction with your services. You can even clarify that you prefer to obtain new business by way of referrals from satisfied customers. When you say "so far" it implies that you might be working for him again, so you might opt to wait until then to mention this in an "honest and straightforward" way. On the other hand, if time is of the essence, I don't think it would be at all unreasonable to give him a call to inquire if the services you performed are still functioning as expected, and to mention your interest in his ability to refer you to others or to refer others to you. sublime1-ga |
Subject:
Re: Need advice on leveraging my client relationships.
From: pcventures-ga on 14 Dec 2003 05:50 PST |
Well, here is the issue - ordinarily, I usually mention referrals at the first visit I make. But this is different than people telling neighbors, friends, business associates, etc about my services. This is about addressing specifically the connections he has to major corporations and their resources. I think your comment has me on the right track, but I'd like some feedback addressing that point. |
Subject:
Re: Need advice on leveraging my client relationships.
From: margi-ga on 14 Dec 2003 16:31 PST |
I've participated in many CEO/President/Exec. VP/VP meetings in my career. The thing I really like about dealing with people at this level is that they say what they mean -- no filters, other than the usual diplomacy. What is holding you back from saying, "Mr. Jones, if you are happy with my work, I would appreciate it if you would mention me should your business contacts express a need for services similar to mine." What are you scared of? That he will say "No"? If so, you haven't lost anything more than if you had not asked in the first place. (THINK about that sentence for a few minutes....) I really can't imagine that he would say that if he is truly happy with your work. Bottom line: If you don't ask... you don't get. Perhaps you should think about what could happen by NOT asking........... Muster up the courage to ask, practice it in front of the mirror if you need to, role play with a family member or friend, and GO FOR IT! You can do it!!!!! Good luck! Margi-ga |
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