Hello, sageworksinc:
Nice to see you again around here, even if your computer is crashing...
This kind of problems, unfortunately are very common and there is a
wide range of solutions, so this is going to be a long process, be
patient and post as much info as possible, bear in mind I don't have
physical access to your machine, so you need to become my eyes on
this.
Please, try the following:
-Power on your computer
-Before the system tries to boot, start pressing repeatedly the F8 key
-There will be a moment that a selection screen will be shown
-You need to select the option "Safe Mode"
And your system will start to boot in safe mode, here you have a
better description with some shots of what you have to do:
Windows 2000 Users - Safe Mode
http://www.computerhope.com/issues/chsafe.htm#02
Once you boot on safe mode, please, reboot the system and try to boot normally.
IMPORTANT: If the system boots in safe mode, please, make a backup of
all your sensitive data, because maybe there is a hardware problem and
your harddisk is about to die.
If the system still doesn't load, please, tell me and try to remember
the last thing you did before the system crashed. Also tell me which
service pack do you have installed and if you use Windows Update
regularly to update your system.
If this doesn't work and your system still doesn't boot, we will try
to repair your Windows 2000 installation using your installation CDs:
Windows 2000 repair
http://www.windowsreinstall.com/install/win2k/repairw2k/page1.htm
This has worked for me several times when a machine, suddenly has
stopped from booting and restarts itself over and over again,
repairing the installation should solve the problem.
As in previous answers, this is an open one, that means we will need
several clarifications until you get what you need, so don't hesitate
to request for more clarifications.
Regards. |