Google Answers Logo
View Question
Q: windows media player 9 ( Answered,   0 Comments )
Subject: windows media player 9
Category: Computers > Internet
Asked by: antagonist-ga
List Price: $7.50
Posted: 25 Dec 2003 13:18 PST
Expires: 24 Jan 2004 13:18 PST
Question ID: 290262
I can not open radio tuner on media player.  When I click radio tuner,
a screen tells me to connect player after making sure I am not working
offline.  Clicking connect player (while online) produces a script
error notice that "object does not support property or method"  with a
Url indicating I am off line.  It worked well in past but not now. 
Since last successful use I have made terrible mistake of downloading
SBC Yahoo upgrade.  Any ideas other than uninstall and reinstall
Subject: Re: windows media player 9
Answered By: theta-ga on 25 Dec 2003 17:15 PST
Hi antagonist-ga,
   It is not necessary to reinstall Windows to get rid of your
problem, but in the worst case it may be necessary to reinstall
Windows Media Player 9. The error you are experiencing is usually
assocated with an active scripting problem. Different people have
found different solutions for this problem, so you will have to try
them one by one to find one that will work for you.


The WMP Mini FAQ lists down the possible solutions:
 - WMP Mini FAQ:"Object doesn't support this property or method"

      "  - Go into IE's Tools:Internet Options:Advanced menu dialog
and enable Active Scripting for the Internet security zone (if you're
comfortable with that. Otherwise, don't use the Media Guide since it
uses Scripting...).
         - Run the network setup wizard (icwconn1.exe) again. 
         - In WMP9's Tools:Options menu dialog, check the box that
says Connect to the Internet.
         - Go to IE's Tools:Internet Options:Programs menu dialog,
check "Internet Explorer should check to see whether it is the default
browser." Quit IE and restart, and if it prompts to become the default
browser, let it.
         - Go to IE's Tools:Internet Options:Programs menu dialog and
click the "Reset Web Settings..." button. (You can uncheck the "Also
Reset Home Page" option on the pop-up dialog).  "

Once again, note that all the above steps are not necessary. You
should try the radio tuner and the media guide feature after every
step to see if the problem was solved.


If none of the above suggestions solve your problem, then we have no
choice but to reinstall Windows Media Player.  The following posting
on the WMP newsgroup offers instructions on how to do this.

    - Subject: Problems with Media Guide and Radio Tuner
      Newsgroup: microsoft.public.windowsmedia.player
      Here is an excerpt from the posting. Note that you may need to
edit your registry to get the problem fixed.

 HKEY_CURRENT_USER/Software/Policies/Microsoft/Internet Explorer/Control Panel

you have a value entitled "Connwiz Admin Lock".  If and only if this
is your computer and not a work computer, delete this value.  If its a
work computer, this may have been put there deliberately, and removing
it may get the IT staff very angry with you.

After you've removed that value, restart the computer.  Run
"icwconn1.exe" (the Internet Connection Wizard) and reset your
connection settings just to be careful.  Then go to
and download and reinstall the player over the top of your current system.   "


Hope this helps.
Try out the steps detailed above and post your results here.
If you need any clarifications, just ask!


Google Search Terms Used:
  wmp9 Object support this property or method
  windows "media player" 9 Object support "this property or method"

Request for Answer Clarification by antagonist-ga on 27 Dec 2003 13:55 PST
What solutions?  What have different people tried?

Clarification of Answer by theta-ga on 27 Dec 2003 16:01 PST
Hi antagonist-ga,
   I am sorry if my answer was not clear to you. The various solutions
people have tried are those that are outlined in the WMP Mini
FAQ...enable active scripting, run the Internet Setup Wizard, etc.
Try them out one by one, and check to see if your problem was solved,
after every step.

Hope this helps.
If you need any clarifications, just ask!
There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy