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Q: APP_BK_038 ( No Answer,   0 Comments )
Question  
Subject: APP_BK_038
Category: Computers > Operating Systems
Asked by: rameshsamie-ga
List Price: $2.00
Posted: 07 Jan 2004 07:43 PST
Expires: 06 Feb 2004 07:43 PST
Question ID: 294013
Iam getting this window error mesgs on my desktop with regular intervals
with window name APP_BK_038 AND ERROR  mesg connection timed out
error # 10060

Request for Question Clarification by mother911-ga on 07 Jan 2004 08:43 PST
This sounds like one of a small variety of virii that have been
infecting some local computers here in my network. The best thing to
do as a primary fix while I work on a more permanant direct fix is to
goto
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Run the online virus scan, click yes to trust this company if a
windows pop up comes up when loading. I have been using this company
for a few years and never had a problem with them. Your local anti
virus software may not pick up some virii if it has been infected, or
if it has not been updated. I know this specific cirus shows as a
version of sobig.E, backdoor.lala as well as a trojan horse Gatedrp.A.
There is no danger to your system currently, as I feel the error
message you are getting is a failure message from the virus itself.

If this is the case, I can walk you through removing the virus, which
would include changing some registry keys.

Request for Question Clarification by mother911-ga on 08 Jan 2004 11:41 PST
Please let me know when you've run the virus scan from
pandasoftware.com, or if you need help with that. We will need to
remove a virus you have and make some minor registry changes. I am
waiting to hear from you.

Mother911-ga
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