jiminmairethaigh-ga:
Thank you for your question asking for the e-mail address for SunLife
Assurance's annuity department.
To build on the very useful link provided by probonopublico-ga in the
Comments section, if you wish to contact SunLife regarding your
pension plan, your best bet is to contact their Group Retirement
Services group; their e-mail address is "Can_PenControl@sunlife.com".
Their mailing address is:
Group Retirement Services
Sun Life Financial
Sun Life Building
1155 Metcalfe Street, Suite 660
P.O. Box 11001, Station Centre-Ville
Montreal, Quebec H3C 3P3
As well, you may wish to read up on their customer complaint information at:
Customer Complaint Handling Process (PDF file)
http://www.sunlife.ca/canada/images/english/concerns_complaints.pdf
You may also take any issues that cannot be resolved by the Group
Retirement Services team, to the SunLife ombudsman at
"ombudsman@sunlife.com".
I hope that this information is of use to you, and that your
communications with SunLife works out.
Regards,
aht-ga
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