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Q: telecommunications auditing ( Answered,   1 Comment )
Question  
Subject: telecommunications auditing
Category: Business and Money > Consulting
Asked by: curly123pc-ga
List Price: $50.00
Posted: 08 Jan 2004 14:28 PST
Expires: 07 Feb 2004 14:28 PST
Question ID: 294523
Can you find and forward specific articles on telecommunications
auditing to me from the following periodicals: The Wall Street
Journal, New York Times, Money Magazine and CNBC Money Talk?

Request for Question Clarification by omnivorous-ga on 08 Jan 2004 16:22 PST
Curly123PC --

Google researchers are likely to be able to find article references
for you on the topic but for at least three of those four sources,
online material is copyrighted and generally only available from
fee-based services (though you can gain access to some of the
publications at your local library, which may well subscribe to online
versions).

The best that researchers will be able to do, given the copyright
restrictions, will be to provide you a bibliography of articles &
dates.

Best regards,

Omnivorous-GA

Clarification of Question by curly123pc-ga on 16 Jan 2004 08:39 PST
I will accept a bibliography of articles referencing
telecommunications auditing that have been published in the last 3
years from the periodicals that I listed. I can than choose to pay the
licensing fee for the articles that I choose. Is there any additional
data that you require from me to proceed?

Request for Question Clarification by omnivorous-ga on 16 Jan 2004 09:44 PST
Curly123 --

I'm sure that we can meet your needs for the first three publications.

I'm not sure about the CNBC reference. Are you talking about the
Canadian radio program:
http://www.moneytalks.net/

Or perhaps about Lou Dobbs' Moneyline on CNN:
http://www.cnn.com/CNN/Programs/lou.dobbs.tonight/

Or a specific program on MSNBC's channel:
http://moneycentral.msn.com/investor/home.asp

I'll have to check the availability of transcripts or search indexes for radio, TV.

Best regards,

Omnivorous-GA

Clarification of Question by curly123pc-ga on 16 Jan 2004 12:56 PST
Skip the reference to CNBC. I am not sure of the program as I saw a
reference to them from another source that did not give any specifics.

Request for Question Clarification by omnivorous-ga on 16 Jan 2004 14:32 PST
Curly123PC --

I jumped into answering this question, then realized that I might well
have the wrong interpretation of "telecommunications auditing."

My interpretation: you're seeking information on telecommunications
audits to determine the lowest-cost way to deliver local, wireless,
long distance and Internet services.

However, with the Global Crossing, SBC and MCI being in the news for a
variety of problems -- ranging from fraudulent revenues to regulatory
issues -- you may be concerned with audits of earnings by public
accounting companies.  In fact, you may have a very specific interest
in fraudulent reporting.

Please let me know and I'll proceed posthaste.

Best regards,

Omnivorous-GA

Clarification of Question by curly123pc-ga on 17 Jan 2004 13:04 PST
I am interested in articles that discuss the procedures and/or
benefits of an organization having its recurring monthly
telecommunications expenses audited for billing errors and/or savings
by an outsourced independent auditing company.

I am not interested in receiving data on corporate financial accounting practices.
Answer  
Subject: Re: telecommunications auditing
Answered By: omnivorous-ga on 18 Jan 2004 09:04 PST
 
Curly123PC --

The Wall Street Journal has an excellent search facility on its pages.
 Using "Advanced Search" you can go back to 1996.  I performed the
search in the following fashion back to Jan. 1, 2000 and found 294
articles from the Journal and Barron's:
telecommunications AND audit

One has to weed through the articles, as many deal with financial
reporting issues that have plagued MCI, Qwest, Global Crossing and
others.

Below are articles that appear to be relevant.  The Journal provides
an abstract of each that's about 30 words long and charges $2.95 for
the full version.  Another alternative would be to go to your local
library and use the Wall Street Journal on microfilm:

"New Taxes, Fees Hit Phone Bills: How to Decipher Your Statement"
September 18, 2002


The following topic may not appear to be related, but it's really
about theft using phone lines:
"Protecting Computer Files"
March 11, 2002



Improper billings by phone companies and how they happened at GSA:

"GSA Faces Fire Over Long-Distance Costs, Handling of Sprint, WorldCom Contracts"
April 26, 2001


A very similar search of the New York Times (back to Jan. 1, 2000 and
using the same terms) finds 44 articles, again mostly about troubles
with earnings reports.  Like with wsj.com, the nytimes.com site has an
excellent search tool that provides the first 30 words of an article,
but nothing fit what you were seeking.

Similary, there was little on the CNN/Money Magazine site about audit
issues (absent the 35 articles about the same companies with
investigations into earnings statements):
CNN/Money Home Page
http://money.cnn.com/

However, a broader search of Money Magazine using a service available
from my public library, Proquest Magazines, reveals these articles
that may be of interest:

A discussion of special fees and charges on phone bills -- though it's
oriented to home bills:
"What Do You Pay to Stay Connected?" Dec. 2003

Again, suggestions on cutting domestic phone bills:
"Dial-a-dollar," August 2000

Most of the earlier articles in Money Magazine treat the costs of
cellphones and other services but are obsolete because of rapid
changes in the industry.


-----

As for other publications that have discussed the telecommunication
audits, here are some articles that seem to fit well:
Inc. Magazine
"Cost Cutting: The Money Pit" (Stuart, May, 2002)
http://www.inc.com/magazine/20020501/24180.html

Industry Week
"Controlling Connection Costs," (Kroll, Feb. 1, 2002)
http://www.industryweek.com/CurrentArticles/asp/articles.asp?ArticleId=1187

Business Communications Review
"Driving Down Communications Costs in a Tight Economy," (June, 2002)
not available online

Andrew Backover of USAToday has written quite a bit about business
service issues and telecommunications, including articles on
Voice-over-IP and potential new telecom fees imposed by the FCC.  So,
you may find it useful to go to the USA Today site and search using:
Backover + telecommunications

This article, in particular, seems to fit what you're seeking:
USAToday
"Think your phone bill's crazy? Firms have it worse," (Backover, Aug. 7, 2001)
http://www.usatoday.com/money/covers/2001-08-07-bcovtue.htm

Also from USA Today, this article may be of interest:
USAToday
"Telecom Billing Complaints Increase," (Kessler, Sept. 2, 2003)
http://www.usatoday.com/money/industries/telecom/2003-09-01-mci_x.htm

Network Fusion has a couple of interesting articles, though the
publication requires registration on its website:
"Finding Cash in Bad Bills," (Greene, March 20, 2000)
http://www.nwfusion.com/news/2000/0320audit.html

"Secrets of the Tariff Game," (Machtig, Dec. 13, 1999)
http://www.nwfusion.com/news/1999/1213feat.html


If there are issues with this search, please let me know via a
clarification request before rating this answer.

Best regards,

Omnivorous-GA
Comments  
Subject: Re: telecommunications auditing
From: rbmvt-ga on 13 Apr 2004 20:14 PDT
 
Our company, Vertek Corporation (www.vertek.com), specializes in
audits of the type you are interested in.  There is actually a niche
industry around these types of audits.  By limiting your research to
articles found in general circulation, you may be overlooking material
that has specific application to your business problem.

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